NPU schedules flushing of water system for 2019
Norwich Public Utilities (NPU) will begin the annual flushing of its water system for 2019 during the week of July 15. This work is expected to be complete by early September.
Read MoreNPU provides Backus Hospital with $46,635 rebate for energy efficiency project
Norwich Public Utilities (NPU) presented Backus Hospital, part of the Hartford Healthcare System, with a rebate check for $46,635 following the successful completion of a recent energy-efficiency upgrade during a brief ceremony on Monday afternoon, July 15, 2019.
Read MoreNPU breaks ground on emergency interconnection water project for Sprague
May 14, 2019 – Norwich Public Utilities (NPU) hosted a groundbreaking ceremony to mark the start of construction for an emergency interconnection water line that will serve the Town of Sprague. The unique partnership provides NPU with additional state resources while allowing Sprague to avoid the cost of installing the water line on its own.
Read MoreNPU provides Bob’s Discount Furniture with $64,065 rebate for completion of major lighting upgrade
Norwich Public Utilities (NPU) presents Bob’s Discount Furniture with a rebate check for $64,065.15 following the successful completion of a major lighting upgrade project at the company’s Norwich warehouse located on Jewett City Road in the Taftville section of Norwich.
Read MoreCredit Card Issue Impacting Online Bill Payment Receipts
NPU has been made aware of an issue affecting some customers who pay their utility bill online with a credit card.
Read MoreNPU’s customers could see $2.857 million in rate relief over next 5 years with enhanced partnership with CMEEC
On March 5, 2019, the Norwich Public Utilities (NPU) Board of Commissioners voted to approve the reallocation of ownership of micro-generation projects developed by the Connecticut Municipal Electric Energy Cooperative (CMEEC) after Wallingford Electric exited the project.
Read MoreChanges coming to NPU natural gas bills effective March 1, 2019
Effective on March 1, 2019, Norwich Public Utilities (NPU) will increase its Purchased Gas Adjustment (PGA), which will have an impact on the bills of all our natural gas customers.
Read MoreNPU crews providing mutual aid following natural gas incident in Rhode Island
Norwich Public Utilities (NPU) is providing mutual aid to National Grid following a natural gas issue in Rhode Island that has impacted thousands of customers this week.
Read MoreNorwich Public Utilities prepared for weekend storm
With the first significant storm of 2019 expected in Connecticut over the weekend, Norwich Public Utilities (NPU) is prepared to respond to any issues that could impact the utilities’ natural gas, water, electric or wastewater services.
Read MoreNPU offers support to federal employees impacted by government shutdown
Norwich Public Utilities (NPU) announces that it will waive late fees for federal employees who are not being paid and are unable to pay their utility bills while the situation continues.
Read MoreNPU partners with CorePlus to provide ATM to customers
Norwich Public Utilities (NPU) has partnered with CorePlus Credit Union to bring a new ATM to the Customer Service Center at 173 North Main Street, Norwich, CT. The ATM was installed in December 2018 and is now open for use, Monday through Friday, 8:00 am to 5:00 pm.
Read MoreNPU provides TRCC with $95,018 rebate for 2-year, LED lighting upgrade project
Norwich Public Utilities (NPU) has awarded Three Rivers Community College (TRCC) with a rebate of $95,018 following the successful completion of a facility-wide upgrade of its interior lighting.
Read MoreNPU employees commit $31,007 to United Way of Southeastern Connecticut for 2019
Norwich Public Utilities (NPU) is pleased to announce the successful completion of its 2019 fundraising campaign to support the United Way of Southeastern Connecticut.
Read MoreNPU natural gas expansion, new gate stations generating $813,000 in new annual revenue for City of Norwich
The continued success of the natural gas expansion efforts of Norwich Public Utilities (NPU) is expected to generate $813,000 in new annual revenue for the City of Norwich.
Read MoreAMI Meter Installations
Starting the week of October 15, 2018, three employees from Vanguard Utility Services will be continuing the deployment of automated metering infrastructure, better known as AMI meters, for water and electric customers. They will start with water meters.
Read MoreNPU claims Lineworker Rodeo title for third straight year
For the third consecutive year, a three-man lineworker team from Norwich Public Utilities (NPU) has won the Lineworkers Rodeo, an annual event hosted by the New England Public Power Association (NEPPA) in Littleton, MA on September 20 and 21.
Read MoreMass Mutual Aid
Norwich Public Utilities (NPU) is sending 13 employees to assist with the response to a series of natural gas explosions on Thursday evening in Lawrence, Andover and North Andover, Massachusetts. Media reports indicate there were 60-80 fires and 40 homes damaged in the communities which are served by Columbia Gas.
Read MoreNatural Gas Safety
Our thoughts are with the Massachusetts communities impacted by the events that occurred on Thursday. In light of these events, NPU is reminding customers of important natural gas safety information.
Read MoreNPU receives national commendation for electric restoration efforts in Puerto Rico, US Virgin Islands and Florida
Norwich Public Utilities (NPU) has received three national commendations from the American Public Power Association (APPA) for its mutual aid efforts in Puerto Rico, Florida and the US Virgin Islands in 2017 and 2018.
Read MoreNPU to replace natural gas main on 8th Street canal bridge
On Wednesday, August 29, Norwich Public Utilities (NPU) will begin the work of replacing an 80-foot span of natural gas main that traverses the 8th Street Canal Bridge in the Greeneville section of Norwich.
Read MoreNPU to upgrade natural gas infrastructure along West Thames Street
On Monday, July 23, crews from Norwich Public Utilities (NPU) will begin a project to replace nearly 2,000 feet of cast-iron natural gas piping with safer, modern piping. This work will take place along West Thames Street, from Dunham Street to Bushnell Place and should be complete by October.
Read MoreCombined Sewer Overflow Long Term Control Plan Meeting
NPU will conduct a public informational meeting on August 1, 2018 at 6 PM at 16 South Golden Street, Norwich, on the updated draft of its existing Combined Sewer Overflow Long Term Control Plan (CSO/LTCP).
Read MoreNPU schedules flushing of water system for 2018
Norwich Public Utilities (NPU) will begin the annual flushing of its water system for 2018 during the week of July 9. This phase of the work is expected to be complete by August 3rd. A second phase of hydrant flushing will be performed in the early fall.
Read MoreNPU’s new LED streetlights installed at four demonstration locations
Norwich Public Utilities (NPU) has installed 19 streetlights at four demonstration locations as its city-wide LED streetlight conversion project moves forward. Following an audit of all 5,000+ public and private streetlights in the city earlier this spring, NPU will be installing new, high efficiency streetlights across Norwich this summer.
Read MoreNorwich Public Utilities recognized for excellence in reliable and safe electric service
NORWICH – Norwich Public Utilities (NPU) was among 118 of the nation’s more than 2,000 public power utilities that earned the Reliable Public Power Provider (RP3)® designation from the American Public Power Association (APPA) for providing reliable and safe electric service. “This is a very special award for the men and women of NPU who
Read MoreMobile Gas Main and Services Survey
Norwich Public Utilities has contracted with Precision Pipeline Solutions (PPS) to conduct its annual mobile natural gas main survey and patrol.
Read MoreNPU participates in World Fish Migration Day on April 21
Norwich Public Utilities (NPU) will once again partner with the State of Connecticut’s Department of Energy and Environmental Protection (DEEP) to celebrate World Fish Migration Day on Saturday, April 21, 2018. As part of the celebration, events will be held at fourteen locations across Connecticut to demonstrate efforts being made to assist and improve migratory fish runs.
Read More2019 Budget Overview
NPU has presented its 2019 Budget for review and approval. Click to learn more.
Read MoreText-to-Pay
Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.
Read More
NPU, ECHO partner on $500,000 rehabilitation of 32 affordable family housing units in Norwich
Latest investment brings NPU’s total affordable housing support with ECHO to more than $4.5 million since 2004 NORWICH – On Tuesday, Norwich Public Utilities (NPU) announced an investment of $500,000 through a Connecticut Housing Finance Authority’s tax credit program to rehabilitate 32 affordable family rental units in Norwich that are owned and operated by Eastern
Read MoreNPU provides $9,250 rebate to Norwich Arts Council for HVAC upgrade
Norwich Public Utilities (NPU) and the Norwich Arts Center (NAC) partnered on a significant heating, ventilation and air conditioning (HVAC) upgrade at the organization’s building at 60-64 Broadway in Downtown Norwich. The project, which was completed earlier this month, earned the nonprofit a rebate of $9,250 through NPU’s Cool Choice program.
Read More