173 North Main Street
Norwich, CT 06360
Welcome to Norwich Public Utilities
Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissioners and Sewer Authority, who represent the best interest of the citizens they represent.
“Helping make Norwich the best possible
place to live, work and do business”
Featured
Norwich Public Utilities (NPU) announced that it would extend its moratorium on utility shut-offs until September 9,2020, providing residential and commercial customer with more time to catch up on past due bills.
- Featured
- News
- Newsroom
The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility.
- Featured
- News
- Newsroom
As businesses affected by the pandemic begin to reopen, NPU wants to remind our commercial customers who were closed for that past several weeks that water inside your building’s plumbing has likely become stagnant during this time. This water can become unsafe to drink or otherwise use for domestic or commercial purposes.
- Featured
- News
- Newsroom
May 13, 2020 – Norwich Public Utilities (NPU) is announcing a new initiative, the Special Payment Arrangement (SPA) program to assist customers who have fallen behind on their utility bills as a result of the Pandemic.
- Featured
- News
- Newsroom
The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility.
- Featured
- News
- Newsroom
Updates
Alerts
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.
Learn more