173 North Main Street
Norwich, CT 06360
Welcome to Norwich Public Utilities
Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissioners and Sewer Authority, who represent the best interest of the citizens they represent.
“Helping make Norwich the best possible
place to live, work and do business”
Featured
As of 10:00 this morning, we have approximately 4,000 customers out of service, down from a peak of more than 6,500 last night.
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August 3, 2020 – With Tropical Storm Isaias headed toward New England on Tuesday, Norwich Public Utilities (NPU) has taken several steps to be prepared for any customer emergencies or power outages.
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Officials at Norwich Public Utilities (NPU) are anticipating a very high demand for electricity on Monday, July 27, 2020, as heat and humidity levels will be elevated. As a result, NPU is urging customers to use electricity wisely in the days ahead for two important reasons: (click to continue reading)
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Norwich Public Utilities (NPU) is working with Precision Pipeline Solutions to perform safety inspections on our natural gas meters in your neighborhood as required by the State of Connecticut Public Utilities Regulatory Authority (PURA). This is a mandatory safety inspection that will take only a few minutes to perform.
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Norwich Public Utilities (NPU) will begin the annual flushing of its water system for the year on Wednesday, July 8, 2020 and expects to have the work complete by the end of September.
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Updates
Alerts
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.
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