Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissioners and Sewer Authority, who represent the best interest of the citizens they represent.
Due to the unfortunate shutdown of many food preparation establishments across the State of Connecticut due to the COVID-19 pandemic, Norwich Public Utilities (NPU) is reaching out to inform facilities of the proper shut down procedures for indoor Active Grease Recovery Units (AGRUs). Click for more information
Due the closure of NPU to the public as a precaution from the coronavirus pandemic, the City of Norwich Board of Public Utilities Commissioners and Sewer Authority meetings scheduled for Tuesday, March 24, 2020 will be made available to the public through a WebEx link. Citizens wishing to address the Board during the Public Comment period may do so online. Click for more information.
Effective Saturday, March 21 at Midnight, all non-essential employees of Norwich Public Utilities (NPU) will be working remotely in response to the coronavirus pandemic.
Norwich Public Utilities (NPU) has announced that it will temporarily close its Customer Service Center, located at 173 North Main Street, effective on Monday, March 16, 2020. In addition, its offices located at 16 South Golden Street will be closed to the public until further notice.
Norwich Public Utilities (NPU) has launched ’CHIPP’, an incentive program that aims to help our existing electric customers that heat primarily with oil or propane gas to convert to a more energy-efficient electric cold-climate air source heat pump system.