Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water, and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five-member Board of Commissioners and Sewer Authority, representing the best interest of the citizens they represent.
Areas in Norwich impacted by an outage will be shown on the Outage Map. The map will not show individual addresses, only general areas affected. When present, click the red “I” icon to view more information. Use the “+” or “-“ to zoom in or out, or click the link to open the map in new webpage.
NPU issues Water Supply Warning and is asking for 10% reduction in water use by commercial, residential customers
Norwich Public Utilities (NPU) is preparing to respond to severe weather and has enhanced how it will communicate with customers during emergencies.
August 4, 2022 – As statewide drought conditions persist, Norwich Public Utilities (NPU) is asking their residential and commercial customers to make reasonable adjustments to their water use until conditions in the region improve.
NPU is working with TRC Companies, Inc to perform safety inspections on our natural gas meters in your neighborhood, as required by the State of Connecticut Public Utilities Regulatory Authority (PURA).
Natural gas customers of Norwich Public Utilities (NPU) will see a reduction in their monthly bills as a result of a provision in the recently approved State Budget that exempts the utility from the State’s Gross Receipts Tax.