173 North Main Street
Norwich, CT 06360
Welcome to Norwich Public Utilities
Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissioners and Sewer Authority, who represent the best interest of the citizens they represent.
“Helping make Norwich the best possible
place to live, work and do business”
Featured
On September 3, 2019, Norwich Public Utilities (NPU) presented a check for $61,000 to Sovereign Management, the owners of the Shannon Building in Downtown Norwich, following the completion of a significant energy efficiency project. As a result of the project, the owner’s annual energy costs will be reduced by $82,000.
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Norwich Public Utilities (NPU) has completed its largest natural gas construction project for the 2019 construction season, replacing 5,800 feet of natural gas main along Hamilton Avenue between East Main Street and Smith Avenue.
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Norwich Public Utilities (NPU) will begin the annual flushing of its water system for 2019 during the week of July 15. This work is expected to be complete by early September.
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May 14, 2019 – Norwich Public Utilities (NPU) hosted a groundbreaking ceremony to mark the start of construction for an emergency interconnection water line that will serve the Town of Sprague. The unique partnership provides NPU with additional state resources while allowing Sprague to avoid the cost of installing the water line on its own.
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The 2018 Water Quality Report is available. To view the report, click here. Copies can be requested by calling NPU at 860-887-2555 or by email at communitymatters@npumail.com.
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Updates
Alerts
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.
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NPU's online bill payment site will be temporarily unavailable during system maintenance on Sunday, June 30, 2019 between 5 AM - 8 AM. This work is necessary to conduct upgrades to…
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