Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water, and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five-member Board of Commissioners and Sewer Authority, representing the best interest of the citizens they represent.
Areas in Norwich impacted by an outage will be shown on the Outage Map. The map will not show individual addresses, only general areas affected. When present, click the red “I” icon to view more information. Use the “+” or “-“ to zoom in or out, or click the link to open the map in new webpage.
On Thursday, November 3, 2022, Norwich Public Utilities (NPU) will reactivate its Stony Brook Water Treatment Plant in Montville following the completion of an important upgrade to improve water quality for its customers.
Persistent inflation across the United States and worldwide continues to impact every aspect of daily life and every industry in the global economy. Read what NPU is doing to manage utility price increases.
Norwich Public Utilities (NPU) is recognizing three celebratory weeks during the week of October 2-8, marking Public Power Week with the American Public Power Association as well as National Public Natural Gas and National Customer Service Weeks.
NPU issues Water Supply Warning and is asking for 10% reduction in water use by commercial, residential customers
Norwich Public Utilities (NPU) is preparing to respond to severe weather and has enhanced how it will communicate with customers during emergencies.