By any measure, 2023 was a very good year in Norwich

A minute with the Mayor: I’ve always enjoyed history and often turned to the great leaders of the past for inspiration today. Winston Churchill has always been one of my favorites. And his famous quote is very apt for where we find ourselves at the start of a new year: “A pessimist sees difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”

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Winter Fire Safety Tips from the Norwich Fire Marshal’s Office

With recent price increases in home heating fuel, fire departments are anticipating an increase in the use of alternate heating methods, which if used unsafely can lead to serious property damage or worse. In an effort to prevent accidental fires, the Norwich Fire Marshal’s office has provided a few tips on heating safety for the winter season.

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NPU offers new Community Assistance Rate (CAR)

As part of the three-year rate track that was approved by the NPU Board of Commissioners in September, we have developed NPU’s Community Assistance Rate (CAR). This went into effect on November 1, 2023, and will provide a discounted electric rate for eligible customers in Norwich.

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A minute with the Mayor: State and federal funding a great boost for Norwich

It is no secret that the federal and state levels of government have made unprecedented funding available to states and municipalities over the past few years. Whether it was in response to the economic challenges created by the pandemic or part of the enormous investment in our nation’s infrastructure, there are countless opportunities for funding in Hartford and Washington.

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NPU adjusts hours for Customer Service Center

As part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.

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NPU launches Get The Lead Out Campaign

As part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.

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Natural Gas Safety: Removing snow from meters

It is important to keep the area around your natural gas meter free from snow so that fire departments and
other emergency response agency personnel have access to it in case of an emergency shut-off situation.

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