NPU Community Assistance Rate

NPU is offering its Community Assistance Rate (CAR) for qualified individuals and families. Norwich households with incomes below 60% of the State of Connecticut’s Median Household Income by family size would be eligible for this reduced electric rate. To find out if you qualify, reach out to NPU’s Customer Service Center by calling (860) 887-2555. If you need assistance paying your utility bills, there are additional resources available from the following agencies:

Norwich Human Services – (860) 823-3778

TVCCA – (860) 425-6681 or visit

Operation Fuel – (860) 243-2345 or visit