NPU to Conduct Mandatory Inspection of Natural Gas Meters


NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as 

NPU customers targeted by scammers


Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

NPU Community Assistance Rate

NPU is offering its Community Assistance Rate (CAR) for qualified individuals and families. Norwich households with incomes below 60% of the State of Connecticut’s Median Household Income by family size would be eligible for this reduced electric rate.

Important reminder: Call 8-1-1 Before You Dig

In November, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant. The brief groundbreaking ceremony took place in front of the former Administrative Building of the Falls Avenue facility.

NPU commits $27,034 to United Way for 2024 through successful fundraising campaign and events

NORWICH – The employees of Norwich Public Utilities (NPU) have completed another successful fundraising campaign for the United Way of Southeastern Connecticut, raising and pledging $17,328 through one-time contributions and regular payroll deductions through 2024. In addition, over the final few weeks of 2023 and to kick-off the annual campaign, NPU also organized several fundraising 

NPU provides two local organizations with $130,500 through Neighborhood Assistance Act

NORWICH – As part of the January meeting of its Board of Commissioners, Norwich Public Utilities (NPU) announced that it has contributed $130,500 to two local organizations through the State of Connecticut’s Neighborhood Assistance Act (NAA) program. The NAA is a tax credit program administered by the Connecticut Department of Revenue Services that allows businesses