NPU to Conduct Mandatory Inspection of Natural Gas Meters

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NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as 

NPU customers targeted by scammers

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Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

NPU commits $27,034 to United Way for 2024 through successful fundraising campaign and events

NORWICH – The employees of Norwich Public Utilities (NPU) have completed another successful fundraising campaign for the United Way of Southeastern Connecticut, raising and pledging $17,328 through one-time contributions and regular payroll deductions through 2024. In addition, over the final few weeks of 2023 and to kick-off the annual campaign, NPU also organized several fundraising 

NPU provides two local organizations with $130,500 through Neighborhood Assistance Act

NORWICH – As part of the January meeting of its Board of Commissioners, Norwich Public Utilities (NPU) announced that it has contributed $130,500 to two local organizations through the State of Connecticut’s Neighborhood Assistance Act (NAA) program. The NAA is a tax credit program administered by the Connecticut Department of Revenue Services that allows businesses 

City of Norwich issues Prepare to Evacuate Notification

  Please pay close attention to this important notification from the City of Norwich. With heavy rains likely in the overnight hours of Friday, January 12 into Saturday, January 13, residents living near the Yantic River should be prepared to evacuate in the event the river begins to flood excessively. It is possible that the 

By any measure, 2023 was a very good year in Norwich

A minute with the Mayor: I’ve always enjoyed history and often turned to the great leaders of the past for inspiration today. Winston Churchill has always been one of my favorites. And his famous quote is very apt for where we find ourselves at the start of a new year: “A pessimist sees difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”

Winter Fire Safety Tips from the Norwich Fire Marshal’s Office

With recent price increases in home heating fuel, fire departments are anticipating an increase in the use of alternate heating methods, which if used unsafely can lead to serious property damage or worse. In an effort to prevent accidental fires, the Norwich Fire Marshal’s office has provided a few tips on heating safety for the winter season.

NPU recognized as “Smart Energy Provider” by American Public Power Association

NORWICH – Norwich Public Utilities (NPU) was one of 66 public energy providers in the United States recognized as a “Smart Energy Provider” by the American Public Power Association (APPA) for demonstrating commitment to and proficiency in energy efficiency, distributed energy resources, and environmental initiatives.

NPU offers new Community Assistance Rate (CAR)

As part of the three-year rate track that was approved by the NPU Board of Commissioners in September, we have developed NPU’s Community Assistance Rate (CAR). This went into effect on November 1, 2023, and will provide a discounted electric rate for eligible customers in Norwich.

Update from City and NPU

NORWICH – The following is an update from the City of Norwich and Norwich Public Utilities: City of Norwich: Effective at 4:00 pm on Wednesday, January 10, 2024, the City of Norwich has rescinded the Evacuation Order and Declaration of Emergency issued earlier today. NPU placed a CodeRed automated call to the impacted customers alerting 

NPU recognized as ‘Smart Energy Provider’ by American Public Power Association

NORWICH – Norwich Public Utilities (NPU) was one of 66 public energy providers in the United States recognized as a ‘Smart Energy Provider’ by the American Public Power Association (APPA) for demonstrating commitment to and proficiency in energy efficiency, distributed energy resources, and environmental initiatives. “We are very proud to be recognized by the APPA