173 North Main Street
Norwich, CT 06360
NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey. All inspectors will have proper identification badges with the NPU and PPS logos as
Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.
NORWICH – Norwich Public Utilities (NPU) was one of 66 public energy providers in the United States recognized as a ‘Smart Energy Provider’ by the American Public Power Association (APPA) for demonstrating commitment to and proficiency in energy efficiency, distributed energy resources, and environmental initiatives. “We are very proud to be recognized by the APPA
NORWICH – On Wednesday, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant during a brief event in front of the former Administrative Building of the Falls Avenue facility. “Over the next five years, the island on which we are all standing will be
Click here to see NPU’s Community Assistance Rate (CAR) NORWICH – Over the past ten months, our team has been working with consultants to develop a ‘Cost of Service Study’ that helps us determine what rates are necessary across all four of our utilities to meet our expenses to provide them safely and reliably.
NORWICH – As part of the three-year rate track that was approved by the NPU Board of Commissioners in September, we have developed NPU’s Community Assistance Rate (CAR) that will provide a discounted electric rate for eligible customers in Norwich beginning on November 1, 2023. Norwich households with incomes below 60% of the State of
NORWICH – As Hurricane Season 2023 continues, and Hurricane Lee makes its way toward New England, Norwich Public Utilities (NPU) is reminding customers that being prepared for extreme weather can make a significant difference should a major storm hit our region. “While the weather has been relatively calm this summer so far, it is certainly
NORWICH – With hurricane season underway, Norwich Public Utilities (NPU) is preparing to respond to any severe weather that could impact electric service to its customers in the weeks and months ahead. “In New England, the weather can change quickly and dramatically, so it is critical that we are prepared to meet the needs of
Washington, DC- August 1, 2023 – The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable
Norwich – As excessive heat and humidity continues in large sections of the country and across Connecticut, Norwich Public Utilities (NPU) has issued a Power Alert and encourages customers to voluntarily conserve energy for the next two days. “Today and tomorrow are going to be extremely warm so we’re asking customers to be mindful about how
On June 19, 2023, Connecticut Governor Ned Lamont announced $8.8 million in state funding for climate resilience projects in 17 across the state. The funding includes more than $1.1 million for Norwich Public Utilities to support two projects. Norwich Public Utilities will receive $650,000 to design a wall to protect the Bean Hill Substation from
