NPU customers targeted by scammers


Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

Customers appreciate NPU response to Tropical Storm Henri

In August, Southeastern Connecticut was struck by Tropical Storm Henri, which at its peak produced sustained winds of 40 mph and heavy rain, resulting in more than 2,500 NPU customers losing power during the height of the storm. Through the hard work of our crews, all customers had power safely restored within 24 hours of 

Eighth Street water main project successfully completed

In August of 2021, NPU successfully completed one of our most difficult water main repair projects ever – the replacement of a 20-foot section of water main under the railroad tracks on Eighth Street in Greeneville.

Norwich to consider Pension Obligation Bonds this November

In August, the Norwich City Council adopted an ordinance in the amount of $145,000,000 in connection with the issuance of general obligation pension bonds to fund the liabilities of the City of Norwich Employees’ Retirement Plan. The Council also voted to submit the appropriation and bonding authorization to the voters of Norwich for approval at a referendum to be held in conjunction with the November 2, 2021 election.

NPU approves economic development rate

During its August Board meeting, NPU Commissioners approved a new economic development rate to help attract large commercial and industrial customers to Norwich. The new rate would apply only to the largest customers that consumer 100,000 kilowatts of electricity or more each month. Eligible customers would receive a discount over five years that would decrease 

Get your home or business ready for the winter weather

Get your home or business ready for the winter weather by making it more energy efficient:

1. Caulk around windows to keep warm air from escaping and cold air from entering. Even if you have done this in the past, caulking needs to be replaced periodically.
2. Replace weatherstripping around doors. If you can see light around the edges of your exterior doors, an investment of a few dollars to install weatherstripping can save you hundreds of dollars in heating costs.