NPU to Conduct Mandatory Inspection of Natural Gas Meters

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NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as 

NPU customers targeted by scammers

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Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

NPU adjusts hours for Customer Service Center

As part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.

NPU launches Get The Lead Out Campaign

As part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.

NPU provides ECHO with $500,000 tax credit contribution to support multi-family housing rehabilitation projects in Norwich NPU’s support for ECHO

NORWICH – On Wednesday, Norwich Public Utilities (NPU) announced an investment of $500,000 through the State’s Housing Tax Credit Contribution Program to Eastern Connecticut Housing Opportunities (ECHO) for upgrades to 3 multi-family rental homes with 67 dwelling units. All three properties are located in Norwich and rented to low-, very-low, and extremely-low income households.