Regional solutions working in Norwich & Sprague

By State Senator Cathy Osten and Chris LaRose For longer than most people can remember, the term ‘regionalization’ has been thrown around government and political circles as a theoretical if not sensible way to solve problems in Connecticut. With 169 municipalities in a relatively small state, we’ve always been told, communities sharing their resources can 

NPU releases first Community Impact Report Community Impact Report

On behalf of Norwich Public Utilities (NPU), we are pleased to present our first Community Impact Report to articulate the many ways that we work with and for our customers and community. The report can be found on the NPU website. The report includes information and statistics on the wide range of investments, projects, performance 

14 NPU Commercial customers earn $68,500 in rebates in Q2

During the second quarter of 2019, Norwich Public Utilities (NPU) worked with 14 Commercial customers on energy efficiency projects that will result in significant savings in the months ahead. Twelve of the customers, including four churches in Norwich, install light-emitting diode lights (LEDs) that use significantly less energy that traditional lightbulbs. The 14 customers will 

NPU completes five-year strategic plan

Over the past several months, the NPU Board of Commissioners and staff worked to develop a five year strategic plan to guide our organization. The plan, which was formally approved by the Board in May, will guide our decision making process as we seek to work in a more open and efficient manner for our 

From Djibouti safely back to NPU

Utility recognized by U.S. Navy for support of active duty employee following his deployment to Djibouti for nearly a year. When Eric McDermott, the Electric Operations Integrity Manager for Norwich Public Utilities (NPU), was called from reserve to active duty by the United States Navy, he knew that he would be making a number of 

Online Bill Payment Site Maintenance

NPU’s online bill payment site will be temporarily unavailable during system maintenance on Sunday, June 30, 2019 between 5 AM – 8 AM.  This work is necessary to conduct upgrades to the operating system and firewalls. A maintenance message will appear during this time to any customer who attempts to pay online while the system is down.If you have any questions, please call NPU at 860-887-2555.

NPU breaks ground on emergency interconnection water project for Sprague

May 14, 2019 – Norwich Public Utilities (NPU) hosted a groundbreaking ceremony to mark the start of construction for an emergency interconnection water line that will serve the Town of Sprague. The unique partnership provides NPU with additional state resources while allowing Sprague to avoid the cost of installing the water line on its own.

2018 Water Quality Report

The 2018 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at