Online Bill Payment Site Maintenance

NPU’s online bill payment site will be temporarily unavailable during system maintenance on Sunday, June 30, 2019 between 5 AM – 8 AM.  This work is necessary to conduct upgrades to the operating system and firewalls. A maintenance message will appear during this time to any customer who attempts to pay online while the system is down.If you have any questions, please call NPU at 860-887-2555.

NPU breaks ground on emergency interconnection water project for Sprague

May 14, 2019 – Norwich Public Utilities (NPU) hosted a groundbreaking ceremony to mark the start of construction for an emergency interconnection water line that will serve the Town of Sprague. The unique partnership provides NPU with additional state resources while allowing Sprague to avoid the cost of installing the water line on its own.

2018 Water Quality Report

The 2018 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at

NPU proposes FY2020 budget with no rate increases

On Tuesday, March 26, Norwich Public Utilities (NPU) presented our Board of Commissioners with a draft budget for Fiscal Year 2020. The NPU Board will review our submission very closely and ask NPU staff for additional information in the weeks ahead. NPU will provide the Norwich City Council with a budget overview on April 5 

NPU’s customers could see $2.857 million in rate relief over next 5 years with enhanced partnership with CMEEC

In March, the Norwich Public Utilities (NPU) Board of Commissioners voted to approve the reallocation of ownership of micro-generation projects developed by the Connecticut Municipal Electric Energy Cooperative (CMEEC) after Wallingford Electric exited the project. Pending approval by the CMEEC Board, NPU’s ownership percentage in the project will increase from 21.7% to 30.7%, which will 

NPU provides Bob’s Discount Furniture with $64,065 rebate for completion of major lighting upgrade

Project will save company nearly $110,000 on annual energy costs On March 18, Norwich Public Utilities (NPU) presented Bob’s Discount Furniture with a rebate check for $64,065.15 following the successful completion of a major lighting upgrade project at the company’s warehouse located on Jewett City Road in the Taftville section of Norwich. “NPU is proud 

NPU provides TRCC with $95,018 rebate for 2-year, LED lighting upgrade project

College will also reduce annual energy costs by $55,366 by replacing 8,575 bulbs In January, Norwich Public Utilities (NPU) awarded Three Rivers Community College (TRCC) with a rebate of $95,018 following the successful completion of a facility-wide upgrade of its interior lighting. The budget for this project was $271,480, with NPU’s Lighting Retrofit Program providing 

9 NPU Commercial customers earn $159,091 in rebates for Q1

During the first three months of 2019, nine Commercial customers earned $159,091 in rebates from NPU by investing in energy efficient upgrades and improvements in their businesses. The companies invested a total of $572,116 to modernize and upgrade their operations and facilities and as a result, they will save $195,000 on their annual energy costs.