Norwich Public Utilities (NPU)

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Norwich Public Utilities

Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.

Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissions and Sewer Authority, who represent the best interest of the citizens they represent.

Our mission is to make Norwich a better place to live, work and do business. 

NPU launches a new and improved online bill payment system.  Read more here. 

 NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection byproduct levels in our water.  For more information, click here.

NPU Launches Let Us In - You Might Win campaign to promote natural gas inspection & safety program.  East Side, Greeneville, Laurel Hill, Taftville and Preston natural gas customers will have a chance to win a $500 NPU credit.  For details, click here.

 The 2016 Water Quality Report is now available.  To view the report, click here.     

 First Responder Natural Gas Safety Training

 First Responder Natural Gas Safety Training Program  NPU has partnered with Northeast Gas Association to develop an e Learning training program for first responders.  This is a self-directed, interactive, online training package that provides emergency response personnel with the information they need to safely identify and respond to incidents that involve natural gas pipelines and other natural gas facilities.  Click on the above link, or the image below, and enter zip code to start.  For the Town of Preston, please select "Norwich Public Utilities" from the drop-down list after you enter the zip code.

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