Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

Welcome to
Norwich Public Utilities

Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.

Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissions and Sewer Authority, who represent the best interest of the citizens they represent.

Our mission is to make Norwich a better place to live, work and do business. 

Have you tried Text-to-Pay yet?  Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.  Read more here.

NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection byproduct levels in our water.  For more information, click here.

NPU Mutual Aid Efforts in Puerto Rico

Norwich Public Utilities (NPU) has dispatched a rotation of two-man line crews to Puerto Rico as part of an industry-wide effort to assist with power restoration for an island that was devastated by Hurricanes Irma and Maria over a two-week period last September.  Click here for more information.






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Electric, Sewer, Water: 860-887-2555
Natural Gas: 860-887-7207
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