173 North Main Street
Norwich, CT 06360
Welcome to Norwich Public Utilities
Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissioners and Sewer Authority, who represent the best interest of the citizens they represent.
“Our mission is to make Norwich a better
place to live, work and do business”
Featured
Norwich Public Utilities (NPU) presents Bob’s Discount Furniture with a rebate check for $64,065.15 following the successful completion of a major lighting upgrade project at the company’s Norwich warehouse located on Jewett City Road in the Taftville section of Norwich.
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NPU has been made aware of an issue affecting some customers who pay their utility bill online with a credit card.
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On March 5, 2019, the Norwich Public Utilities (NPU) Board of Commissioners voted to approve the reallocation of ownership of micro-generation projects developed by the Connecticut Municipal Electric Energy Cooperative (CMEEC) after Wallingford Electric exited the project.
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Norwich Public Utilities (NPU) has partnered with CorePlus Credit Union to bring a new ATM to the Customer Service Center at 173 North Main Street, Norwich, CT. The ATM was installed in December 2018 and is now open for use, Monday through Friday, 8:00 am to 5:00 pm.
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Starting the week of October 15, 2018, three employees from Vanguard Utility Services will be continuing the deployment of automated metering infrastructure, better known as AMI meters, for water and electric customers. They will start with water meters.
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Updates
Alerts
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.
Learn moreImportant News
Effective on March 1, 2019, Norwich Public Utilities (NPU) will increase its Purchased Gas Adjustment (PGA), which will have an impact on the bills of all our natural gas customers.
Learn more