173 North Main Street
Norwich, CT 06360
Welcome to Norwich Public Utilities
Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissioners and Sewer Authority, who represent the best interest of the citizens they represent.
“Our mission is to make Norwich a better
place to live, work and do business”
Featured
May 14, 2019 – Norwich Public Utilities (NPU) hosted a groundbreaking ceremony to mark the start of construction for an emergency interconnection water line that will serve the Town of Sprague. The unique partnership provides NPU with additional state resources while allowing Sprague to avoid the cost of installing the water line on its own.
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The 2018 Water Quality Report is available. To view the report, click here. Copies can be requested by calling NPU at 860-887-2555 or by email at communitymatters@npumail.com.
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Norwich Public Utilities (NPU) presents Bob’s Discount Furniture with a rebate check for $64,065.15 following the successful completion of a major lighting upgrade project at the company’s Norwich warehouse located on Jewett City Road in the Taftville section of Norwich.
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NPU has been made aware of an issue affecting some customers who pay their utility bill online with a credit card.
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On March 5, 2019, the Norwich Public Utilities (NPU) Board of Commissioners voted to approve the reallocation of ownership of micro-generation projects developed by the Connecticut Municipal Electric Energy Cooperative (CMEEC) after Wallingford Electric exited the project.
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Updates
Alerts
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.
Learn moreImportant News
Effective on March 1, 2019, Norwich Public Utilities (NPU) will increase its Purchased Gas Adjustment (PGA), which will have an impact on the bills of all our natural gas customers.
Learn more