173 North Main Street
Norwich, CT 06360
Welcome to Norwich Public Utilities
Norwich Public Utilities (NPU) provides four utilities to the City of Norwich – natural gas, electricity, water and wastewater collection.
Established in 1904, NPU is municipally-owned and governed by a five member Board of Commissioners and Sewer Authority, who represent the best interest of the citizens they represent.
“Our mission is to make Norwich a better
place to live, work and do business”
Featured
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.
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Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.
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Norwich Public Utilities has contracted with Precision Pipeline Solutions (PPS) to conduct its annual mobile natural gas main survey and patrol.
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NORWICH – Norwich Public Utilities (NPU) was among 118 of the nation’s more than 2,000 public power utilities that earned the Reliable Public Power Provider (RP3)® designation from the American Public Power Association (APPA) for providing reliable and safe electric service. “This is a very special award for the men and women of NPU who
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Norwich Public Utilities (NPU) has installed 19 streetlights at four demonstration locations as its city-wide LED streetlight conversion project moves forward. Following an audit of all 5,000+ public and private streetlights in the city earlier this spring, NPU will be installing new, high efficiency streetlights across Norwich this summer.
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Updates
Alerts
Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports…
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Norwich Public Utilities is pleased to release our 2017 Water Quality Report.
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