Due to the unfortunate shutdown of many food preparation establishments across the State of Connecticut due to the COVID-19 pandemic, Norwich Public Utilities (NPU) is reaching out to inform facilities of the proper shut down procedures for indoor Active Grease Recovery Units (AGRUs). Click for more information
NPU Board of Commissioners/Sewer Authority Meetings will be available online due to coronavirus pandemic
Due the closure of NPU to the public as a precaution from the coronavirus pandemic, the City of Norwich Board of Public Utilities Commissioners and Sewer Authority meetings scheduled for Tuesday, March 24, 2020 will be made available to the public through a WebEx link. Citizens wishing to address the Board during the Public Comment period may do so online. Click for more information.
Effective Saturday, March 21 at Midnight, all non-essential employees of Norwich Public Utilities (NPU) will be working remotely in response to the coronavirus pandemic.
Norwich Public Utilities (NPU) has announced that it will temporarily close its Customer Service Center, located at 173 North Main Street, effective on Monday, March 16, 2020. In addition, its offices located at 16 South Golden Street will be closed to the public until further notice.
Norwich Public Utilities (NPU) has launched ’CHIPP’, an incentive program that aims to help our existing electric customers that heat primarily with oil or propane gas to convert to a more energy-efficient electric cold-climate air source heat pump system.
On Tuesday, February 18, Norwich Public Utilities (NPU) presented Reliance Health with a rebate for $28,145 following the successful completion of a large-scale energy efficiency project. As a result of this project, Reliance Health will realize a savings of more than $12,000 on their annual energy costs.
During the February meeting of its Board of Commissioners, Norwich Public Utilities (NPU) announced it has contributed $141,478 to four local organizations through the State of Connecticut’s Neighborhood Assistance Act program which allows businesses to make tax credit payments to qualified nonprofits.
The 2018 Water Quality Report is available. To view the report, click here. Copies can be requested by calling NPU at 860-887-2555 or by email at email@example.com.
Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.