NPU issues Water Supply Warning and is asking for 10% reduction in water use by commercial, residential customers
Norwich Public Utilities (NPU) is preparing to respond to severe weather and has enhanced how it will communicate with customers during emergencies.
August 4, 2022 – As statewide drought conditions persist, Norwich Public Utilities (NPU) is asking their residential and commercial customers to make reasonable adjustments to their water use until conditions in the region improve.
NPU is working with TRC Companies, Inc to perform safety inspections on our natural gas meters in your neighborhood, as required by the State of Connecticut Public Utilities Regulatory Authority (PURA).
Natural gas customers of Norwich Public Utilities (NPU) will see a reduction in their monthly bills as a result of a provision in the recently approved State Budget that exempts the utility from the State’s Gross Receipts Tax.
Impact of rising energy costs on NPU bills – Read more here
The 2021 Water Quality Report is now available.
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.