NPU completes most successful United Way fundraising campaign

Norwich Public Utilities (NPU) has completed its most successful employee fundraising campaign ever and will provide $39,114 to the United Way of Southeastern Connecticut in 2020.  Both the total dollars raised and percentage of employee participation (109, or 77%) have exceeded any other level of support by NPU.

NPU recognized as Smart Energy Provider by American Public Power Association

November 14, 2019 – Norwich Public Utilities (NPU) has earned a Smart Energy Provider (SEP) designation from the American Public Power Association for demonstrating commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support a goal of providing low-cost, quality, safe, and reliable electric service.

2018 Water Quality Report

The 2018 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at


Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.

Consent Agreement

NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water.  Read more here.