Water notices for businesses reopening following pandemic closure

As businesses affected by the pandemic begin to reopen, NPU wants to remind our commercial customers who were closed for that past several weeks that water inside your building’s plumbing has likely become stagnant during this time.   This water can become unsafe to drink or otherwise use for domestic or commercial purposes.

2019 Water Quality Report

The 2019 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at communitymatters@npumail.com.

COVID-19 Grease Trap Shutdown

Due to the unfortunate shutdown of many food preparation establishments across the State of Connecticut due to the COVID-19 pandemic, Norwich Public Utilities (NPU) is reaching out to inform facilities of the proper shut down procedures for indoor Active Grease Recovery Units (AGRUs). Click for more information

NPU Board of Commissioners/Sewer Authority Meetings will be available online due to coronavirus pandemic

Due the closure of NPU to the public as a precaution from the coronavirus pandemic, the City of Norwich Board of Public Utilities Commissioners and Sewer Authority meetings scheduled for Tuesday, March 24, 2020 will be made available to the public through a WebEx link.  Citizens wishing to address the Board during the Public Comment period may do so online.  Click for more information.