Norwich Public Utilities (NPU) has earned a Reliable Public Power Provider (RP3)® designation from the American Public Power Association (APPA) for providing reliable and safe electric service.

NPU supports re-opening of ACLS with lower rate, payment plan

During its April 2021 meeting, the NPU Board of Commissioners voted to authorize General Manager Chris LaRose to complete an agreement with Atlantic City Linen Services (ACLS) of Norwich to provide rate relief and a payment plan as the company prepares to re-open following its temporary shut-down in the early days of the pandemic in 2020.

NPU Board approves increase in funding for NCDC

The NPU Board of Commissioners approved increasing its annual financial contribution to the Norwich Community Development Corporation (NCDC) by $75,000, bringing its total support for Fiscal Year 2022 to $225,000.

Information on Rates – November 2020

During its September 2020 meeting, the Board of Commissioners for Norwich Public Utilities (NPU) approved new rates for the four services we provide our customers.


👀 Click here to check out CHIPP – NPU’s Cooling & Heating Incentive Pilot Program offering rebates of $1,200 or more! 👀

NPU to conduct mandatory inspection of natural gas meters

Norwich Public Utilities (NPU) is working with Precision Pipeline Solutions to perform safety inspections on our natural gas meters in your neighborhood as required by the State of Connecticut Public Utilities Regulatory Authority (PURA).  This is a mandatory safety inspection that will take only a few minutes to perform.

2019 Water Quality Report

The 2019 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at