Our Customer Service Center and Business Offices will be closed on the following holidays: 2020 Holiday Closings
Customer Service Center
173 North Main Street, Norwich, CT
Hours of Operation: Monday-Friday, 8:00 A.M. to 5:00 P.M.
Services Provided: Account and Billing Assistance, Payment Center
Directions to Customer Service Center
16 South Golden Street, Norwich, CT
Hours of Operation: Monday-Friday, 7:00 A.M. to 4:30 P.M.
Services: Administration, Business Development, Operations (Electric & Natural Gas), Energy Efficiency, Engineering
Directions to NPU Administration Office
Water Treatment Facilities
Charles W. Solomon Water Treatment Facility:
50 Reservoir Road, Lebanon, CT
Stony Brook Water Treatment Facility:
Cherry Lane, Montville, CT
Wastewater Treatment Facility & Laboratory
44 Falls Avenue, Norwich, CT
Services: Septage disposal, laboratory
Alternative Fueling Stations
168 West Town Street, Norwich CT (All major credit cards accepted)
158 North Main Street, Norwich, CT (Fuelmaster Accounts only)
For information about utilizing the NPU Alternative Fueling Station, contact 860-887-2555. Visit Norwich Clean Cities website for more information about NPU’s alternative fuel program.