At a virtual Board meeting on Tuesday, April 28, 2020, the Norwich Public Utilities (NPU) Board of Commissioners approved two resolutions to implement a recent Executive Order from Governor Ned Lamont dramatically reduces interest rates on late payments.

“NPU recognizes that these unprecedented circumstances are having a very dramatic impact on a number of our customers. We hope that by providing a measure of relief along with our previously announced support, we can help our community get through these difficult times,” said Chris LaRose, NPU General Manager.

As a result of the action taken by the NPU Board on Tuesday night:

  • No interest will be applied on overdue balances between March 12 and April 30, 2020.
  • Interest on overdue balances between May 1 and September 30, 2020 will be or .25% per month or 3% a year.
  • Interest on overdue balances after October 1, 2020 will return to the previous rate of 1.5% per month, as approved in the NPU budget.

In March, NPU expressed its full support for the State’s moratorium on utility shut-offs for all of its services; and as of April 1, NPU has temporarily suspended collecting security deposits from both residential or commercial customers.