NPU schedules flushing of water system for 2019

Norwich Public Utilities (NPU) will begin the annual flushing of its water system for 2019 during the week of July 15. This work is expected to be complete by early September.

Online Bill Payment Site Maintenance

NPU’s online bill payment site will be temporarily unavailable during system maintenance on Sunday, June 30, 2019 between 5 AM – 8 AM.  This work is necessary to conduct upgrades to the operating system and firewalls. A maintenance message will appear during this time to any customer who attempts to pay online while the system is down.If you have any questions, please call NPU at 860-887-2555.

NPU breaks ground on emergency interconnection water project for Sprague

May 14, 2019 – Norwich Public Utilities (NPU) hosted a groundbreaking ceremony to mark the start of construction for an emergency interconnection water line that will serve the Town of Sprague. The unique partnership provides NPU with additional state resources while allowing Sprague to avoid the cost of installing the water line on its own.

2018 Water Quality Report

The 2018 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at