Norwich Public Utilities (NPU) will begin the annual flushing of its water system for 2018 during the week of July 9. This phase of the work is expected to be complete by August 3rd.  A second phase of hydrant flushing will be performed in the early fall.

NPU will flush its water system by opening hydrants throughout its service area with initial focus on the “high elevation zones” in the Yantic Lane, Business Park/Royal Oaks, Taftville/Occum, and Laurel Hill/Rt.12 service areas in Norwich and the Richard Brown Drive service area in Montville. Localized flushing of smaller mains in neighborhoods will take place throughout the summer (2018 schedule below).  Flushing of the larger mains throughout the remaining areas of the city will be performed in the early fall.

There are 1,385 hydrants on the NPU system and the utility is planning to flush over 600 this summer and fall. In almost all instances, this work, which will be done by NPU crews, will take place between 7:00 am and 3:30 pm, Monday through Friday.

The flushing of a water system on a regular basis helps remove sediments that build up within its pipes and ensures that NPU customers will be delivered water with sufficient oxygen, disinfectant levels and an acceptable taste and smell.

During and immediately after the flushing of the NPU water system, customers may experience a slight and short-term discoloration of their water. Customers are advised to open their cold water tap and allow the water to run for a few minutes at full velocity which should resolve the issue. It is possible for these issues to arise anywhere on the NPU water system while the flushing process is underway.

For any concerns, customers are encouraged to contact the NPU Customer Service Center at 860.887.2555.

Schedule for summer flushing of NPU water system – 2018:

Yantic Lane area including:  Philanne Dr., Fernwood St., Cottonwood Rd., Yantic Ln., Browning Rd., Mountainview Dr., Blueberry Hill Rd., Dalewood Dr., Beechwood Blvd., Fruitwood Dr., Barnsider Lane., Watson Dr., Aspen Ct., Knollcrest Rd., Cedar Ln., Birchwood Dr., and Bozrah Dr.

Business Park/Royal Oaks area including:  Consumers Ave., Wisconsin Ave., New Park Ave., Hilltop Rd., Forestview Dr., Vergason Ave., Oxford Dr., Dominican Dr., Parkwood Dr., Old Oak Rd., Storr Ave., Lefty Dugas Dr., Plain Hill Rd., Tanglewood Dr., Royal Oaks Dr., Grandview Ct., and Bog Meadow Rd.

Taftville/Occum area including: Canterbury Turnpike, Ox Hill Rd., Coit La., Harland Rd., Mahan Dr., Cuprak Rd., Campion Ave., Wayne St., Larry St., Harvard Terr., Ford Pl., Flyers Dr., Lambert Dr., Pin Oak Terr., Stewart Rd., Ethel Ct., Herbert Ln., Hunters Rd., Mohegan Park Rd., Merchants Ave., Hunters Ave., Pratte Ave., Mathieu St., S. 5th Ave, S. 4th Ave., Old Canterbury Tnpk., Caribou Dr., Annadell Rd., Topliff Dr., Taft-Occum Rd., Railroad Ave., Hooper St., New Village St., and Baltic Rd.

Richard Brown Dr. area including:  Richard Brown Dr., Tory Dr., Benjamin Ct., Libby Dr., Scenic Dr., and Holly Hill Dr.

Laurel Hill Ave., Laurel Hill Rd, and Military Highway (Rt. 12) into Preston.