NPU to Conduct Mandatory Inspection of Natural Gas Meters

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NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as 

NPU customers targeted by scammers

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Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

NPU preparing for extreme weather today and tonight – December 11, 2024

NORWICH – Norwich Public Utilities (NPU) has completed its standard pre-storm precautions ahead of strong winds and heavy rains expected to arrive in the region later today and into Wednesday evening. NPU held an internal Leadership Team meeting to review and discuss their plans on Wednesday morning. The utility also participated in a meeting of 

NPU’s Community Assistant Rate saves customers $309,409 in its first year

2,152 customers have qualified for program that provides 10% discount on electricity NORWICH – In its first year, the Community Assistance Rate (CAR) offered by Norwich Public Utilities (NPU) has saved 2,152 customers an aggregate of $309,409 on their electric bills over the past twelve months, the utility announced on Tuesday. “As an organization focused 

PHMSA Gas Grant Project

Norwich – Norwich Public Utilities (NPU) has received more than $20 million in federal grant funding from the U.S.  Department of Transportation Pipeline and Hazardous Materials Safety Administration (PHSMA) to replace aging gas lines throughout Norwich. The work to replace these lines is expected to begin in late October of this year and be completed 

NPU preparing for hurricane season

As hurricane season for 2024 moves forward, Norwich Public Utilities (NPU) continues its extensive efforts to prepare for severe weather that could impact utility services for its customers in the weeks and months ahead.

NPU continues partnership with United Way

Throughout the year, the NPU United Way Planning Committee brings employees together by hosting fundraising programs including bake sales, breakfasts, potlucks, and more.

Consider supporting Operation Fuel

Norwich Public Utilities (NPU) is proud to support the critical work of Operation Fuel, an organization that works tirelessly to ensure that all people in Connecticut can access affordable heat, energy, and water.