NPU to Conduct Mandatory Inspection of Natural Gas Meters

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NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as 

NPU customers targeted by scammers

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Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

NPU issues Power Alert for Wednesday, Thursday and Friday this week

Utility urges voluntary energy conservation measures for the next three days June 18, 2024 Norwich – With very high temperatures likely along the East Coast and much of Connecticut this week, Norwich Public Utilities (NPU) has issued a Power Alert and is encouraging its customers to voluntarily conserve energy for the next three days. “We 

Norwich Public Utilities Recognized as a Reliable Public Power Provider

Norwich, CT: Norwich Public Utilities (NPU) has once again been recognized by the American Public Power Association with its Reliable Public Power Provider (RP3) in recognition of its commitment to providing dependable and safe electric service to the community. The RP3 designation highlights NPU’s excellence across four critical disciplines: reliability, safety, workforce development, and system 

NPU Community Assistance Rate

NPU is offering its Community Assistance Rate (CAR) for qualified individuals and families. Norwich households with incomes below 60% of the State of Connecticut’s Median Household Income by family size would be eligible for this reduced electric rate.

Important reminder: Call 8-1-1 Before You Dig

In November, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant. The brief groundbreaking ceremony took place in front of the former Administrative Building of the Falls Avenue facility.