173 North Main Street
Norwich, CT 06360
NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey. All inspectors will have proper identification badges with the NPU and PPS logos as
Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.
Winter Newsletter 2025
In November, Norwich Public Utilities (NPU) and private contractor crews began a multi-year, $20.9 million project to replace aging and leak-prone cast iron natural gas mains with more than 9 miles of new, high-density polyethylene (HDPE) gas mains throughout the city.
The proposal to build a new headquarters for the Norwich Police Department in the iconic Chelsea Groton Bank building on Main Street is ambitious – a big, bold, and exciting idea.
In 2025, NPU will launch it’s new and improved website that will allow us to better meet the needs of our customers.
NPU continues to offer our Community Assistance Rate for qualified customers. Norwich households with incomes below 60% of the State of Connecticut’s Median Household Income by family size would be eligible for this electric rate.
If you suspect a natural gas leak, leave your home or business immediately and call (860)-887-7207 or 911 right away.
NORWICH – Norwich Public Utilities (NPU) has completed its standard pre-storm precautions ahead of strong winds and heavy rains expected to arrive in the region later today and into Wednesday evening. NPU held an internal Leadership Team meeting to review and discuss their plans on Wednesday morning. The utility also participated in a meeting of
2,152 customers have qualified for program that provides 10% discount on electricity NORWICH – In its first year, the Community Assistance Rate (CAR) offered by Norwich Public Utilities (NPU) has saved 2,152 customers an aggregate of $309,409 on their electric bills over the past twelve months, the utility announced on Tuesday. “As an organization focused
NORWICH – As Connecticut and the region continue to experience abnormally low levels of rain, Norwich Public Utilities (NPU) is asking that residential and commercial customers consider making reasonable adjustments to their water use until conditions improve. “While we are not in an emergency situation, we are asking our customers to help us manage through
Norwich – Norwich Public Utilities (NPU) has received more than $20 million in federal grant funding from the U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration (PHSMA) to replace aging gas lines throughout Norwich. The work to replace these lines is expected to begin in late October of this year and be completed
