NPU launches Get The Lead Out Campaign

As part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.

Natural Gas Safety: Removing snow from meters

It is important to keep the area around your natural gas meter free from snow so that fire departments and
other emergency response agency personnel have access to it in case of an emergency shut-off situation.

Rep. Joe Courtney discusses dam repairs with NPU

As part of his regular communications with Norwich Public Utilities (NPU) on their operations and investments, Congressman Joe Courtney has expressed an interest in the 8th Street Hydro Facility on the Shetucket River.

NPU is prepared for severe weather

Norwich Public Utilities (NPU) is prepared to respond to severe weather and has enhanced how it will communicate with customers during emergencies. As part of its enhanced customer communications efforts, NPU has implemented two new technologies.