173 North Main Street
Norwich, CT 06360
May 13, 2020 – Norwich Public Utilities (NPU) is announcing a new initiative, the Special Payment Arrangement (SPA) program to assist customers who have fallen behind on their utility bills as a result of the Pandemic.
The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility.
On Monday, May 4, 2020 Norwich Public Utilities (NPU) will be begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters.
At a virtual Board meeting on Tuesday, April 28, 2020, the Norwich Public Utilities (NPU) Board of Commissioners approved two resolutions to implement a recent Executive Order from Governor Ned Lamont dramatically reduces interest rates on late payments.
The 2019 Water Quality Report is available. To view the report, click here. Copies can be requested by calling NPU at 860-887-2555 or by email at communitymatters@npumail.com.
Due to the unfortunate shutdown of many food preparation establishments across the State of Connecticut due to the COVID-19 pandemic, Norwich Public Utilities (NPU) is reaching out to inform facilities of the proper shut down procedures for indoor Active Grease Recovery Units (AGRUs). Click for more information
Due the closure of NPU to the public as a precaution from the coronavirus pandemic, the City of Norwich Board of Public Utilities Commissioners and Sewer Authority meetings scheduled for Tuesday, March 24, 2020 will be made available to the public through a WebEx link. Citizens wishing to address the Board during the Public Comment period may do so online. Click for more information.
Effective Saturday, March 21 at Midnight, all non-essential employees of Norwich Public Utilities (NPU) will be working remotely in response to the coronavirus pandemic.
Norwich Public Utilities (NPU) has launched ’CHIPP’, an incentive program that aims to help our existing electric customers that heat primarily with oil or propane gas to convert to a more energy-efficient electric cold-climate air source heat pump system.
