2019 Water Quality Report

The 2019 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at communitymatters@npumail.com.

COVID-19 Grease Trap Shutdown

Due to the unfortunate shutdown of many food preparation establishments across the State of Connecticut due to the COVID-19 pandemic, Norwich Public Utilities (NPU) is reaching out to inform facilities of the proper shut down procedures for indoor Active Grease Recovery Units (AGRUs). Click for more information

NPU Board of Commissioners/Sewer Authority Meetings will be available online due to coronavirus pandemic

Due the closure of NPU to the public as a precaution from the coronavirus pandemic, the City of Norwich Board of Public Utilities Commissioners and Sewer Authority meetings scheduled for Tuesday, March 24, 2020 will be made available to the public through a WebEx link.  Citizens wishing to address the Board during the Public Comment period may do so online.  Click for more information.

CHIPP

Norwich Public Utilities (NPU) has launched  ’CHIPP’, an incentive program that aims to help our existing electric customers that heat primarily with oil or propane gas to convert to a more energy-efficient electric cold-climate air source heat pump system. 

NPU provides Reliance Health with $28,145 rebate for energy-efficiency project

On Tuesday, February 18, Norwich Public Utilities (NPU) presented Reliance Health with a rebate for $28,145 following the successful completion of a large-scale energy efficiency project.  As a result of this project, Reliance Health will realize a savings of more than $12,000 on their annual energy costs.