173 North Main Street
Norwich, CT 06360
In November, Norwich Public Utilities (NPU) and private contractor crews began a multi-year, $20.9 million project to replace aging and leak-prone cast iron natural gas mains with more than 9 miles of new, high-density polyethylene (HDPE) gas mains throughout the city.
Read MoreThe proposal to build a new headquarters for the Norwich Police Department in the iconic Chelsea Groton Bank building on Main Street is ambitious – a big, bold, and exciting idea.
Read MoreIn 2025, NPU will launch it’s new and improved website that will allow us to better meet the needs of our customers.
Read MoreNPU continues to offer our Community Assistance Rate for qualified customers. Norwich households with incomes below 60% of the State of Connecticut’s Median Household Income by family size would be eligible for this electric rate.
Read MoreIf you suspect a natural gas leak, leave your home or business immediately and call (860)-887-7207 or 911 right away.
Read MoreNorwich Public Utilities (NPU) has been awarded $4.4 million through the State of Connecticut’s Clean Water Fund Priority List.
Read MoreThe key to almost any successful endeavor is to play to your strengths: what makes you, your idea or project, different, more appealing, and entertaining.
Read MoreAs hurricane season for 2024 moves forward, Norwich Public Utilities (NPU) continues its extensive efforts to prepare for severe weather that could impact utility services for its customers in the weeks and months ahead.
Read MoreThroughout the year, the NPU United Way Planning Committee brings employees together by hosting fundraising programs including bake sales, breakfasts, potlucks, and more.
Read MoreShare this important safety information with all members of your household.
Read MoreNorwich Public Utilities (NPU) is proud to support the critical work of Operation Fuel, an organization that works tirelessly to ensure that all people in Connecticut can access affordable heat, energy, and water.
Read MoreIn April, Norwich Public Utilities (NPU) was awarded a grant for $10.9 million through the Natural Gas Distribution Infrastructure Safety and Modernization Grant Program, which is administered by the Pipeline and Hazardous Materials Safety Administration (PHMSA). This funding follows a $10 million grant that was announced by NPU in April of 2023.
Read MoreAs I meet with or run into residents each week around Norwich, a topic that is regularly brought up is our community’s ongoing challenge of blight. Whether it is intentional or unintentional, far too many people are not doing their part and leaving refuse in their yards, on the curb, or our sidewalks.
Read MoreThe Norwich Public Utilities (NPU) budget for Fiscal Year 2025, which is part of the City’s overall budget, was approved by the Norwich City Council on June 10.
Read MoreNorwich Public Utilities (NPU) has been recognized by the American Public Power Association with the Reliable Public Power Provider (RP3) award for our consistently reliable and safe electric service.
Read MoreSummer is a great time to enjoy the outdoors, stay active, and have fun. Make sure you take steps to avoid illness or injury this year.
Read More8-1-1 is the national call-before-you-dig phone number. Anyone who plans to dig should call 8-1-1 or go to their state 8-1-1 center’s website a few business days before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don’t unintentionally dig into an underground utility line.
Read MoreQualifying NPU electric customers can receive a rebate of up to $1,500 for the purchase or lease of a new electric vehicle, or up to $4,000 for the installation of an electric vehicle charging station at their home or business.
Read MoreHome Energy Savings (HES) – Customers can schedule an audit ($50 co-pay) to check your energy use. Call Lantern Energy at 1-877-878-3006 to schedule an appointment.
Read MoreNPU is offering its Community Assistance Rate (CAR) for qualified individuals and families. Norwich households with incomes below 60% of the State of Connecticut’s Median Household Income by family size would be eligible for this reduced electric rate.
Read MoreIn November, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant. The brief groundbreaking ceremony took place in front of the former Administrative Building of the Falls Avenue facility.
Read MoreIn November, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant. The brief groundbreaking ceremony took place in front of the former Administrative Building of the Falls Avenue facility.
Read MoreIn November, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant. The brief groundbreaking ceremony took place in front of the former Administrative Building of the Falls Avenue facility.
Read MoreIn November, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant. The brief groundbreaking ceremony took place in front of the former Administrative Building of the Falls Avenue facility.
Read MoreIn November, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant. The brief groundbreaking ceremony took place in front of the former Administrative Building of the Falls Avenue facility.
Read MoreA minute with the Mayor: I’ve always enjoyed history and often turned to the great leaders of the past for inspiration today. Winston Churchill has always been one of my favorites. And his famous quote is very apt for where we find ourselves at the start of a new year: “A pessimist sees difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”
Read MoreWith recent price increases in home heating fuel, fire departments are anticipating an increase in the use of alternate heating methods, which if used unsafely can lead to serious property damage or worse. In an effort to prevent accidental fires, the Norwich Fire Marshal’s office has provided a few tips on heating safety for the winter season.
Read MoreNORWICH – Norwich Public Utilities (NPU) was one of 66 public energy providers in the United States recognized as a “Smart Energy Provider” by the American Public Power Association (APPA) for demonstrating commitment to and proficiency in energy efficiency, distributed energy resources, and environmental initiatives.
Read MoreAs part of the three-year rate track that was approved by the NPU Board of Commissioners in September, we have developed NPU’s Community Assistance Rate (CAR). This went into effect on November 1, 2023, and will provide a discounted electric rate for eligible customers in Norwich.
Read MoreNORWICH – Norwich Public Utilities (NPU) has begun the annual flushing of its water system for 2023 and expects to have the work complete by the end of September.
Read MoreIt is no secret that the federal and state levels of government have made unprecedented funding available to states and municipalities over the past few years. Whether it was in response to the economic challenges created by the pandemic or part of the enormous investment in our nation’s infrastructure, there are countless opportunities for funding in Hartford and Washington.
Read MoreNORWICH – Two Linemen from NPU spent two weeks in May helping to close the nation’s electricity gap by hooking up Indigenous households to the power grid in the Chinle District of the Navajo Nation.
Read MoreOn April 12, NPU announced that it has received $10 million from the Pipeline and Hazardous Materials Safety Administration under the Natural Gas Distribution Infrastructure Safety and Modernization Grant Program.
Read MoreOn February 27, 2023, Senator Richard Blumenthal announced that Norwich Public Utilities (NPU) will receive $1.6 million to support two critical projects as part of the Fiscal Year 2023 federal budget signed into law in December.
Read MoreAs part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.
Read MoreAs part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.
Read MoreThe U.S. Environmental Protection Agency (EPA) offers the following tips to save water as the gardening season gets underway this year.
Read MoreThe City of Norwich is a unique place – we’re known for a lot of our history, and also our vibrant and multi-cul-
tural community. We’re definitely a city and we still have the feel of a small town in many ways.
Persistent inflation across the United State and around the world continues to impact every aspect of daily life
and every industry in the global economy.
It is important to keep the area around your natural gas meter free from snow so that fire departments and
other emergency response agency personnel have access to it in case of an emergency shut-off situation.
With recent price increases in home heating fuel, fire departments are anticipating an increase in the use of alternate
heating methods, which if used unsafely can lead to serious property damage or worse.
Read MoreGet your home ready for the winter weather by making your home more energy efficient:
Read More