Credit Card Issue Impacting Online Bill Payment Receipts
NPU has been made aware of an issue affecting some customers who pay their utility bill online with a credit card.
NPU’s customers could see $2.857 million in rate relief over next 5 years with enhanced partnership with CMEEC
On March 5, 2019, the Norwich Public Utilities (NPU) Board of Commissioners voted to approve the reallocation of ownership of micro-generation projects developed by the Connecticut Municipal Electric Energy Cooperative (CMEEC) after Wallingford Electric exited the project.
Changes coming to NPU natural gas bills effective March 1, 2019
Effective on March 1, 2019, Norwich Public Utilities (NPU) will increase its Purchased Gas Adjustment (PGA), which will have an impact on the bills of all our natural gas customers.
NPU crews providing mutual aid following natural gas incident in Rhode Island
Norwich Public Utilities (NPU) is providing mutual aid to National Grid following a natural gas issue in Rhode Island that has impacted thousands of customers this week.
Norwich Public Utilities prepared for weekend storm
With the first significant storm of 2019 expected in Connecticut over the weekend, Norwich Public Utilities (NPU) is prepared to respond to any issues that could impact the utilities’ natural gas, water, electric or wastewater services.
NPU offers support to federal employees impacted by government shutdown
Norwich Public Utilities (NPU) announces that it will waive late fees for federal employees who are not being paid and are unable to pay their utility bills while the situation continues.
NPU partners with CorePlus to provide ATM to customers
Norwich Public Utilities (NPU) has partnered with CorePlus Credit Union to bring a new ATM to the Customer Service Center at 173 North Main Street, Norwich, CT. The ATM was installed in December 2018 and is now open for use, Monday through Friday, 8:00 am to 5:00 pm.
NPU provides TRCC with $95,018 rebate for 2-year, LED lighting upgrade project
Norwich Public Utilities (NPU) has awarded Three Rivers Community College (TRCC) with a rebate of $95,018 following the successful completion of a facility-wide upgrade of its interior lighting.
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Christopher LaRose named Acting General Manager of NPU
At a special meeting of the Norwich Public Utilities Board of Commissioners on November 15, 2018, Christopher LaRose was named Acting General Manager of NPU. Chris LaRose has been with NPU for 21 years, including the past ten years as Assistant General Manager. He’s also held the roles of Utility Engineer, Gas Division Manager, and