173 North Main Street
Norwich, CT 06360
Like most of the nation, in March NPU closed its facilities to the public, including the Customer Service Center to prevent the spread of the coronavirus. Now that the State has moved into Phase 2 of its reopening plans, NPU is taking steps to reopen our facilities, while ensuring necessary health and safety measures are
In May NPU began its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. The survey takes about four months to complete. Precision Pipeline Solutions (PPS) was hired to complete this survey; all PPS employees will have an NPU placard on their vehicles along with NPU contractor
As the dog days of summer heat up, there has never been a better time to take advantage of CHIPP, Norwich Public Utilities’ (NPU) Cooling & Heating Incentive Pilot Program. Residential and small commercial customers who install a qualifying cold climate heat pump (an all-in-one heating and air conditioning system) will receive a $1,200 per
Norwich Public Utilities (NPU) announced that it would extend its moratorium on utility shut-offs until September 9,2020, providing residential and commercial customer with more time to catch up on past due bills.
The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility.
As businesses affected by the pandemic begin to reopen, NPU wants to remind our commercial customers who were closed for that past several weeks that water inside your building’s plumbing has likely become stagnant during this time. This water can become unsafe to drink or otherwise use for domestic or commercial purposes.
May 13, 2020 – Norwich Public Utilities (NPU) is announcing a new initiative, the Special Payment Arrangement (SPA) program to assist customers who have fallen behind on their utility bills as a result of the Pandemic.
The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility.
On Monday, May 4, 2020 Norwich Public Utilities (NPU) will be begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters.
At a virtual Board meeting on Tuesday, April 28, 2020, the Norwich Public Utilities (NPU) Board of Commissioners approved two resolutions to implement a recent Executive Order from Governor Ned Lamont dramatically reduces interest rates on late payments.
