Online Bill Payment Site Routine Maintenance

NPU’s online bill payment site will be undergoing routine maintenance this Sunday, January 24, 2021, from 5 AM to 8 AM.  During this time, the site may be unavailable.

Information on Rates – November 2020

During its September 2020 meeting, the Board of Commissioners for Norwich Public Utilities (NPU) approved new rates for the four services we provide our customers.

Road Closure Notice – November 5, 2020

On Thursday, November 5, 2020, a private tree contractor will be working with NPU and Norwich Public Works to remove a large tree at 204 Old Salem Road that has become a public safety hazard.

NPU celebrating virtual Public Power and Public Gas Weeks

Norwich Public Utilities (NPU) is celebrating Public Power Week and National Public Gas Week which runs between October 4-10, 2020. These annual events that bring attention to the unique business models and considerable benefits not-for-profit utility providers bring to their customers and communities.

Outage Update – Storm Isaias

As of 10:00 this morning, we have approximately 4,000 customers out of service, down from a peak of more than 6,500 last night.

NPU preparing for arrival of Tropical Storm Isaias

August 3, 2020 – With Tropical Storm Isaias headed toward New England on Tuesday, Norwich Public Utilities (NPU) has taken several steps to be prepared for any customer emergencies or power outages.