NPU is storm-ready. Are you?

NORWICH – As Hurricane Season 2023 continues, and Hurricane Lee makes its way toward New England, Norwich Public Utilities (NPU) is reminding customers that being prepared for extreme weather can make a significant difference should a major storm hit our region. “While the weather has been relatively calm this summer so far, it is certainly 

NPU preparing for hurricane season

NORWICH – With hurricane season underway, Norwich Public Utilities (NPU) is preparing to respond to any severe weather that could impact electric service to its customers in the weeks and months ahead. “In New England, the weather can change quickly and dramatically, so it is critical that we are prepared to meet the needs of 

APGA Recognizes Norwich Public Utilities for Operational Excellence

Washington, DC- August 1, 2023 – The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable 

NPU issues Power Alert for Thursday, Friday this week – Utility urges voluntary energy conservation measures for the next two days

Norwich – As excessive heat and humidity continues in large sections of the country and across Connecticut, Norwich Public Utilities (NPU) has issued a Power Alert and encourages customers to voluntarily conserve energy for the next two days. “Today and tomorrow are going to be extremely warm so we’re asking customers to be mindful about how 

NPU secures state funding for climate resilience projects

On June 19, 2023, Connecticut Governor Ned Lamont announced $8.8 million in state funding for climate resilience projects in 17 across the state. The funding includes more than $1.1 million for Norwich Public Utilities to support two projects. Norwich Public Utilities will receive $650,000 to design a wall to protect the Bean Hill Substation from 

NPU secures state funding for climate resilience projects

NORWICH – On June 14, 2023, Connecticut Governor Ned Lamont announced $8.8 million in state funding for climate resilience projects in 17 across the state. The funding includes more than $1.1 million for Norwich Public Utilities to support two projects.

NPU to Conduct Mandatory Inspection of Natural Gas Meters

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NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as 

Norwich Public Utilities adjusts hours for Customer Service Center

NORWICH – As part of an effort to enhance its in-person customer service functions, Norwich Public Utilities (NPU) will be adjusting the hours of its Customer Service Center on North Main Street to manage the flow of customer interactions each day.