Text-to-Pay
Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.
Consent Agreement
NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water. Read more here.
CCEA study measures NPU’s economic impact on community, region
Learn about NPU’s economic impact on our community and the region. Read More
NPU, ECHO partner on $500,000 rehabilitation of 32 affordable family housing units in Norwich
Latest investment brings NPU’s total affordable housing support with ECHO to more than $4.5 million since 2004 NORWICH – On Tuesday, Norwich Public Utilities (NPU) announced an investment of $500,000 through a Connecticut Housing Finance Authority’s tax credit program to rehabilitate 32 affordable family rental units in Norwich that are owned and operated by Eastern
NPU Mutual Aid Efforts in Puerto Rico
Norwich Public Utilities (NPU) has dispatched the first of what will be a rotation of two-man line crews to Puerto Rico as part of an industry-wide effort to assist with power restoration for an island that was devastated by Hurricanes Irma and Maria over a two-week period last September. NPU is participating as a member
NPU provides $9,250 rebate to Norwich Arts Council for HVAC upgrade
Norwich Public Utilities (NPU) and the Norwich Arts Center (NAC) partnered on a significant heating, ventilation and air conditioning (HVAC) upgrade at the organization’s building at 60-64 Broadway in Downtown Norwich. The project, which was completed earlier this month, earned the nonprofit a rebate of $9,250 through NPU’s Cool Choice program.
NPU provides mutual aid to US Virgin Islands
A number of Norwich Public Utilities (NPU) linemen were dispatched assist with mutual aid efforts in the US Virgin Islands between the end of October and mid-December under the supervision of the Northeast Public Power Association (NEPPA). Every member of the NPU Line Department was part of a two-man rotation as part of this effort,
Norwich Public Utilities is an economic engine for Norwich region
Norwich Public Utilities (NPU) has always done well when evaluated by typical metrics for a utility company. Our rates are often lower and always competitive with investor-owned utilities; exceptional storm response is a point of pride within the organization, and our customer service is available to Norwich residents every minute of every day of the
NPU efficiency programs provide commercial customers with more than $900,000 in benefits in 2017
Strong results from NPU efficiency programs include $598,408 in rebates, $303,900 in savings going forward. In 2017, more than 50 commercial customers of Norwich Public Utilities earned $598,408 in rebates for investing in energy-efficient products and equipment. And in addition, these customers will save $303,900 in energy costs over the lifetime of the improvements they
NPU employees raise $6,000 to support families of co-workers in Puerto Rico
Five employees of Norwich Public Utilities (NPU) have immediate family members in Puerto Rico whose lives have been turned upside down since Hurricane Maria hit the island on September 20, 2017. NPU Customer Service Representatives Evannie Bocachica, Karla Ithier, Maria Medina and Keana McQueen along with Linemen Elier Alvarado all have numerous family members who