NPU dispatches crews to assist with anticipated impact of Hurricane Milton in Orlando, Florida

NORWICH – On Sunday, Norwich Public Utilities (NPU) responded to a request from the Orlando Utility Commission (OUC) to provide mutual aid and assist with anticipated wide-spread power outages as Hurricane Milton approaches Orlando. The response, which includes utility crews from Holyoke and Boyleston, MA, was organized by the Northeast Public Power Association (NEPPA) and 

Rate Communications

In 2023, Norwich Public Utilities (NPU) worked with consultants to develop a ‘Cost of Service Study’ that helps us determine what rates are necessary across our utilities to meet our expenses in order to provide safe and reliable utility services for our customers for three years. We carefully analyzed this information and developed rates for 

NPU dispatches crews to assist with ‘overwhelming’ situation in South Carolina, Georgia

NORWICH – Over the weekend, crews from Norwich Public Utilities (NPU) were dispatched to assist with power restoration in South Carolina and Georgia in the aftermath of Hurricane Helene. NPU’s mutual aid efforts are in response to request made by the Northeast Public Power Association (NEPPA) and in coordination with the American Public Power Association 

Natural gas meter replacement project

Norwich – As part of the Norwich Public Utilities (NPU) commitment to ensuring the safety and accuracy of our natural gas services, we are conducting a series of gas meter replacements in your neighborhood. This project will involve the testing and replacement of natural gas meters for approximately 150 customers. The area includes Woods Drive, 

NPU preparing for hurricane season

Extensive planning is a key to safe, effective restoration efforts NORWICH – As hurricane season for 2024 moves forward, Norwich Public Utilities (NPU) continues its extensive efforts to be prepared for severe weather that could impact electric service to its customers in the weeks and months ahead. “The likelihood of a major storm hitting our 

NPU issues second Power Alert this summer for Monday, Tuesday and Wednesday this week

Utility urges voluntary energy conservation measures for the next three days Norwich – With another stretch of challenging weather likely to impact Connecticut this week, Norwich Public Utilities (NPU) has issued its second Power Alert of 2024 and is once again encouraging its customers to be mindful of their energy use over the next three days. 

NPU receives $10.9M PHMSA grant

In April, Norwich Public Utilities (NPU) was awarded a grant for $10.9 million through the Natural Gas Distribution Infrastructure Safety and Modernization Grant Program, which is administered by the Pipeline and Hazardous Materials Safety Administration (PHMSA). This funding follows a $10 million grant that was announced by NPU in April of 2023.

A minute with the Mayor: Blight is an ongoing battle in Norwich

As I meet with or run into residents each week around Norwich, a topic that is regularly brought up is our community’s ongoing challenge of blight. Whether it is intentional or unintentional, far too many people are not doing their part and leaving refuse in their yards, on the curb, or our sidewalks.

NPU budget for Fiscal Year 2025 approved

The Norwich Public Utilities (NPU) budget for Fiscal Year 2025, which is part of the City’s overall budget, was approved by the Norwich City Council on June 10.