NPU receives prestigious SOAR for operational excellence

The American Public Gas Association (APGA) presented NPU with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable distribution pipeline system. To accomplish this mission, a forward-thinking 

New social distancing procedures in place

Like most of the nation, in March NPU closed its facilities to the public, including the Customer Service Center to prevent the spread of the coronavirus. Now that the State has moved into Phase 2 of its reopening plans, NPU is taking steps to reopen our facilities, while ensuring necessary health and safety measures are 

Annual gas infrastructure safety inspection underway

In May NPU began its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. The survey takes about four months to complete. Precision Pipeline Solutions (PPS) was hired to complete this survey; all PPS employees will have an NPU placard on their vehicles along with NPU contractor 

Cool off this summer with CHIPP

As the dog days of summer heat up, there has never been a better time to take advantage of CHIPP, Norwich Public Utilities’ (NPU) Cooling & Heating Incentive Pilot Program. Residential and small commercial customers who install a qualifying cold climate heat pump (an all-in-one heating and air conditioning system) will receive a $1,200 per 

Important information for the business community

  By Chris LaRose As part of our ongoing support for our community during these unprecedented times, Norwich Public Utilities (NPU) is happy to provide the following information on a very important government program that could provide you and your organization with financial assistance. The Chamber of Commerce of Eastern CT has gathered nearly two 

NPU provides Reliance Health with $28,145 rebate for energy-efficiency project

NORWICH – On Tuesday, February 18, Norwich Public Utilities (NPU) presented Reliance Health with a rebate for $28,145 following the successful completion of a large-scale energy efficiency project. As a result of this project, Reliance Health will realize a savings of more than $12,000 on their annual energy costs. “Reliance Health is an invaluable part 

The Census is Vitally Important to Norwich – Do your part!

By Mayor Peter Nystrom Earlier this year, the federal government officially launched the 2020 U.S. Census which takes place every ten years, as mandated by our Constitution. The census attempts to count every single person living in the United States – both citizens and noncitizens – and helps our government with several critical functions that 

Learn more about the Medical Reserve Corps

The first response to any crisis or disaster is a local response. Uncas Health Medical Reserves Corp (MRC) is recruiting volunteers to respond during public health emergencies and assist in activities that promote health and safety in our community. No prior experience is required – just the willingness to support your community in times of 

NPU Board Unanimously Approves FY 2021 Budget

At its March meeting, the Norwich Public Utilities (NPU) Board of Commissioners unanimously approved the FY 2021 budget for NPU. This draft budget was developed prior to the coronavirus pandemic, which will have a significant impact on NPU revenues. While it is too soon to make any projections as to the extent of these changes, 

NPU approves framework for wastewater Inter-Municipal Agreement

In September 2019, the Sewer Authority of the City of Norwich approved the framework of a 20-year, inter-municipal agreement with the Towns of Bozrah, Franklin, Lisbon, Preston and Sprague to provide wastewater plant capacity. The towns must now approve individual contracts with NPU through their individual Water Pollution Control Authorities (WPCAs). Each town will pay