173 North Main Street
Norwich, CT 06360
By Robert Staley, Chairman Norwich Board of Public Utilities Commissioners Norwich Public Utilities (NPU) and our employees, once again, earned state-wide praise for our recent storm response and has contributed $82.6 million to the City budget over the past 10 years, but what about rates? To answer that question, NPU initiated a more detailed review
What is a heat pump? It’s an all-in-one heating and air conditioning system that works year-round to keep your home or business comfortable. During the winter, it collects heat from outdoor air and transfers it inside. During the summer, it doubles as an air conditioner by extracting heat from inside and transferring it outside. Saves
Small Business Administration COVID-related support The U.S. Small Business Administration (SBA) is a federal agency that works to help small businesses of all types get started, grow and thrive. The SBA website is a great resource for information on programs, products and services that are available to small businesses SBA Products and Resources SBA works
NORWICH – Norwich Public Utilities (NPU) celebrated Public Power Week and National Public Gas Week which occurred between October 4-10. These annual events bring attention to the unique business models and considerable benefits not-for-profit utility providers bring to their customers and communities. “NPU is proud of the critical role we play in the daily lives
Norwich Public Utilities (NPU) has extended its moratorium on utility shut-offs until September 9, 2020, providing residential and commercial customers with more time to catch up on past due bills. During a presentation at the June Board meeting, NPU Commissioners were told that 19% of all customers – residential and commercial – were past-due on
The American Public Gas Association (APGA) presented NPU with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable distribution pipeline system. To accomplish this mission, a forward-thinking
Like most of the nation, in March NPU closed its facilities to the public, including the Customer Service Center to prevent the spread of the coronavirus. Now that the State has moved into Phase 2 of its reopening plans, NPU is taking steps to reopen our facilities, while ensuring necessary health and safety measures are
In May NPU began its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. The survey takes about four months to complete. Precision Pipeline Solutions (PPS) was hired to complete this survey; all PPS employees will have an NPU placard on their vehicles along with NPU contractor
As the dog days of summer heat up, there has never been a better time to take advantage of CHIPP, Norwich Public Utilities’ (NPU) Cooling & Heating Incentive Pilot Program. Residential and small commercial customers who install a qualifying cold climate heat pump (an all-in-one heating and air conditioning system) will receive a $1,200 per
By Chris LaRose As part of our ongoing support for our community during these unprecedented times, Norwich Public Utilities (NPU) is happy to provide the following information on a very important government program that could provide you and your organization with financial assistance. The Chamber of Commerce of Eastern CT has gathered nearly two
