Norwich Public Utilities breaks ground on $200 million Wastewater Treatment Plant – Five-year effort will be the largest construction project in the history of the city

NORWICH – On Wednesday, Norwich Public Utilities (NPU) formally broke ground on a five-year, $200 million project that will modernize its wastewater treatment plant during a brief event in front of the former Administrative Building of the Falls Avenue facility. “Over the next five years, the island on which we are all standing will be 

Published on 16th November 2023

Important Information on NPU Rates

  Click here to see NPU’s Community Assistance Rate (CAR) NORWICH – Over the past ten months, our team has been working with consultants to develop a ‘Cost of Service Study’ that helps us determine what rates are necessary across all four of our utilities to meet our expenses to provide them safely and reliably. 

Published on 3rd October 2023

NPU’s Community Assistance Rate (CAR)

NORWICH – As part of the three-year rate track that was approved by the NPU Board of Commissioners in September, we have developed NPU’s Community Assistance Rate (CAR) that will provide a discounted electric rate for eligible customers in Norwich beginning on November 1, 2023. Norwich households with incomes below 60% of the State of 

Published on 3rd October 2023

NPU is storm-ready. Are you?

NORWICH – As Hurricane Season 2023 continues, and Hurricane Lee makes its way toward New England, Norwich Public Utilities (NPU) is reminding customers that being prepared for extreme weather can make a significant difference should a major storm hit our region. “While the weather has been relatively calm this summer so far, it is certainly 

Published on 14th September 2023

NPU preparing for hurricane season

NORWICH – With hurricane season underway, Norwich Public Utilities (NPU) is preparing to respond to any severe weather that could impact electric service to its customers in the weeks and months ahead. “In New England, the weather can change quickly and dramatically, so it is critical that we are prepared to meet the needs of 

Published on 16th August 2023

APGA Recognizes Norwich Public Utilities for Operational Excellence

Washington, DC- August 1, 2023 – The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable 

Published on 1st August 2023

NPU issues Power Alert for Thursday, Friday this week – Utility urges voluntary energy conservation measures for the next two days

Norwich – As excessive heat and humidity continues in large sections of the country and across Connecticut, Norwich Public Utilities (NPU) has issued a Power Alert and encourages customers to voluntarily conserve energy for the next two days. “Today and tomorrow are going to be extremely warm so we’re asking customers to be mindful about how 

Published on 27th July 2023

NPU secures state funding for climate resilience projects

On June 19, 2023, Connecticut Governor Ned Lamont announced $8.8 million in state funding for climate resilience projects in 17 across the state. The funding includes more than $1.1 million for Norwich Public Utilities to support two projects. Norwich Public Utilities will receive $650,000 to design a wall to protect the Bean Hill Substation from 

Published on 17th July 2023

NPU continues its support Light Up Navajo Initiative

NORWICH – Two Linemen from NPU will spend two weeks helping to close the nation’s electricity gap by hooking up Indigenous households to the power grid in the Chinle District of the Navajo Nation.

Published on 4th May 2023

NPU to Conduct Mandatory Inspection of Natural Gas Meters

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NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as 

Published on 20th April 2023