173 North Main Street
Norwich, CT 06360
As statewide drought conditions persist, Norwich Public Utilities (NPU) is asking that residential and commercial customers consider making reasonable adjustments to their water use until conditions in the region improve.
Norwich Public Utilities (NPU) is celebrating Public Power Week and National Public Gas Week which runs between October 4-10, 2020. These annual events that bring attention to the unique business models and considerable benefits not-for-profit utility providers bring to their customers and communities.
As of 10:00 this morning, we have approximately 4,000 customers out of service, down from a peak of more than 6,500 last night.
August 3, 2020 – With Tropical Storm Isaias headed toward New England on Tuesday, Norwich Public Utilities (NPU) has taken several steps to be prepared for any customer emergencies or power outages.
Officials at Norwich Public Utilities (NPU) are anticipating a very high demand for electricity on Monday, July 27, 2020, as heat and humidity levels will be elevated. As a result, NPU is urging customers to use electricity wisely in the days ahead for two important reasons: (click to continue reading)
Norwich Public Utilities (NPU) is working with Precision Pipeline Solutions to perform safety inspections on our natural gas meters in your neighborhood as required by the State of Connecticut Public Utilities Regulatory Authority (PURA). This is a mandatory safety inspection that will take only a few minutes to perform.
Norwich Public Utilities (NPU) will begin the annual flushing of its water system for the year on Wednesday, July 8, 2020 and expects to have the work complete by the end of September.
Norwich Public Utilities (NPU) announced that it would extend its moratorium on utility shut-offs until September 9,2020, providing residential and commercial customer with more time to catch up on past due bills.
The American Public Gas Association (APGA) presented Norwich Public Utilities (NPU) with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility.
