Norwich Public Utilities
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Welcome to Norwich Public Utilities
860-887-2555

173 North Main Street
Norwich, CT 06360

PAY BILL ONLINE
HOW DO I?
Pay Your bill
  • Residential
    • Pay Bill
    • Utility Services
      • Converting to Natural Gas
    • Utility Services Forms
    • Customer Service
      • Energy Payment Assistance
    • Understanding Your Bill
    • Rates & Fees
    • Customer Rights
    • Reading Your Meter
    • Policies
    • Efficiency Programs & Rebates
    • CHIPP
    • Electric Vehicle & Charging Rebate Program
    • DPH Consent Agreement
  • Business
    • Pay Bill
    • Utility Services
    • Other Services
    • Customer Service
    • Rates & Fees
    • Understanding Your Bill
    • Customer Rights
    • Policies
    • Efficiency Programs & Rebates
    • Primary Lines Newsletter
    • Electric Vehicle & Charging Rebate Program
    • Alternative Transportation Fuels
  • Community
    • Faces of NPU
    • News Room
    • NPYou! Newsletter
    • Banner Installation
    • Safety
    • Greeneville Fish Lift
  • About
    • Doing Business with NPU
      • Finance & Purchasing Policies and Forms
      • Information for Developers/Contractors
      • Converting to Natural Gas
      • Alternative Transportation Fuels
    • Careers
    • Facilities & Locations
    • Business Model
    • General Manager
    • Board of Commissioners & Sewer Authority
      • Board of Commissioners’ Meetings
      • Sewer Authority Meetings
      • Subcommittee Meetings
    • By-Laws
    • Resources/Reports
    • CMEEC
  • Contact Us

NPYou! Summer 2021

Published on 29th July 2021

NPYou! Spring 2021 Newsletter

Published on 5th April 2021

NPYou! Winter 2021 Newsletter

Published on 4th January 2021

NPYou! Fall 2020 Newsletter

Published on 2nd October 2020

NPYou! Summer 2020 Newsletter

Published on 16th July 2020

NPYou! Spring 2020 Newsletter

Published on 6th April 2020

NPYou! Winter 2020 Newsletter

Published on 20th December 2019

NPYou! Fall 2019 Newsletter

Published on 1st October 2019

NPYou! Summer 2019 Newsletter

Published on 17th July 2019

NPYou! Newsletter Spring 2019

Published on 8th April 2019

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Recent Posts
  • New utility rates go into effect on November 1, 2021
  • Customers appreciate NPU response to Tropical Storm Henri
  • American Rescue Plan will make a big impact in Norwich By Mayor Peter Nystrom
  • Eighth Street water main project successfully completed
  • Norwich to consider Pension Obligation Bonds this November

Outages & Emergencies

Electric, Water, Sewer:
860-887-2555
Natural Gas:
860-887-7207

Report Utility Issue

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CALL 8-1-1
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NPYou!

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For My Home

  • Utility Services
  • Customer Service
  • Rates & Fees
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  • Efficiency
  • Energy Payment Assistance
  • Convert To Natural Gas
  • Online Bill Pay

For My Business

  • Utility Services
  • Customer Service
  • Rates & Fees
  • Business Development
  • Policies
  • Efficiency

ASK NPU

Please do not use this form for urgent/emergency matters. To report an outage or other urgent utility matter, call us 24/7 at 860-887-2555.

Due to privacy laws, we can not answer account-specific questions submitted via this form. To discuss your account, please call NPU at 860-887-2555 and speak directly with a representative.

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