Norwich Public Utilities
  • Residential
    • Pay Bill
    • Utility Services
      • Converting to Natural Gas
    • Utility Services Forms
    • Customer Service
      • Energy Payment Assistance
    • Understanding Your Bill
    • Rates & Fees
    • Customer Rights
    • Reading Your Meter
    • Policies
    • Efficiency Programs & Rebates
    • CHIPP
    • Electric Vehicle & Charging Rebate Program
    • DPH Consent Agreement
  • Business
    • Pay Bill
    • Utility Services
    • Other Services
    • Customer Service
    • Rates & Fees
    • Understanding Your Bill
    • Customer Rights
    • Policies
    • Efficiency Programs & Rebates
    • Primary Lines Newsletter
    • Electric Vehicle & Charging Rebate Program
    • Alternative Transportation Fuels
  • Community
    • Faces of NPU
    • News Room
    • NPYou! Newsletter
    • Banner Installation
    • Safety
    • Greeneville Fish Lift
  • About
    • Doing Business with NPU
      • Finance & Purchasing Policies and Forms
      • Converting to Natural Gas
      • Alternative Transportation Fuels
    • Information for Developers/Contractors
    • Careers
    • Facilities & Locations
    • Business Model
    • General Manager
    • Board of Commissioners & Sewer Authority
      • Board of Commissioners/Sewer Authority Meetings
      • Subcommittee Meetings
    • By-Laws
    • Resources/Reports
    • CMEEC
  • Contact Us
Welcome to Norwich Public Utilities
860-887-2555

173 North Main Street
Norwich, CT 06360

PAY BILL ONLINE
HOW DO I?
Pay Your bill
  • Residential
    • Pay Bill
    • Utility Services
      • Converting to Natural Gas
    • Utility Services Forms
    • Customer Service
      • Energy Payment Assistance
    • Understanding Your Bill
    • Rates & Fees
    • Customer Rights
    • Reading Your Meter
    • Policies
    • Efficiency Programs & Rebates
    • CHIPP
    • Electric Vehicle & Charging Rebate Program
    • DPH Consent Agreement
  • Business
    • Pay Bill
    • Utility Services
    • Other Services
    • Customer Service
    • Rates & Fees
    • Understanding Your Bill
    • Customer Rights
    • Policies
    • Efficiency Programs & Rebates
    • Primary Lines Newsletter
    • Electric Vehicle & Charging Rebate Program
    • Alternative Transportation Fuels
  • Community
    • Faces of NPU
    • News Room
    • NPYou! Newsletter
    • Banner Installation
    • Safety
    • Greeneville Fish Lift
  • About
    • Doing Business with NPU
      • Finance & Purchasing Policies and Forms
      • Converting to Natural Gas
      • Alternative Transportation Fuels
    • Information for Developers/Contractors
    • Careers
    • Facilities & Locations
    • Business Model
    • General Manager
    • Board of Commissioners & Sewer Authority
      • Board of Commissioners/Sewer Authority Meetings
      • Subcommittee Meetings
    • By-Laws
    • Resources/Reports
    • CMEEC
  • Contact Us

NPYou! Winter 2023

Published on 13th December 2022

Published on 16th September 2022

NPYou! Summer 2022

Published on 17th August 2022

NPYou! Newsletter Spring 2022

Published on 17th August 2022

NPYou! Winter 2022

Published on 11th January 2022

NPYou! Fall 2021

Published on 6th December 2021

NPYou! Summer 2021

Published on 29th July 2021

NPYou! Spring 2021 Newsletter

Published on 5th April 2021

NPYou! Winter 2021 Newsletter

Published on 4th January 2021

NPYou! Fall 2020 Newsletter

Published on 2nd October 2020

  • 1
  • 2
  • 3
  • »
  • News
Search
Recent Posts
  • NPU provides three local organizations with $150,000 through Neighborhood Assistance Act
  • NPU provides ECHO with $500,000 tax credit contribution to support multi-family housing rehabilitation projects in Norwich NPU’s support for ECHO
  • A minute with the Mayor: Get more engaged in our community with Envision Norwich 360
  • NPU takes steps to address rising energy costs
  • Natural Gas Safety: Removing snow from meters

Outage Map

Outages & Emergencies

Electric, Water, Sewer:
860-887-2555
Natural Gas:
860-887-7207

Report Utility Issue

View Outage Map

Call Before You Dig

This service is free, it’s easy to use, and it’s the LAW!
CALL 8-1-1
Learn More

NPYou!

To view the latest NPYou! newsletter

Download PDF

For My Home

  • Utility Services
  • Customer Service
  • Rates & Fees
  • Meter Reading Info
  • Policies
  • Efficiency
  • Energy Payment Assistance
  • Convert To Natural Gas
  • Online Bill Pay

For My Business

  • Utility Services
  • Customer Service
  • Rates & Fees
  • Business Development
  • Policies
  • Efficiency

ASK NPU

Please do not use this form for urgent/emergency matters. To report an outage or other urgent utility matter, call us 24/7 at 860-887-2555.

View Outage Map

Due to privacy laws, we can not answer account-specific questions submitted via this form. To discuss your account, please call NPU at 860-887-2555 and speak directly with a representative.

  • This field is for validation purposes and should be left unchanged.

NORWICH PUBLIC UTILITIES | Copyright © 2023

Presented by Miranda Creative