NPU’s Community Assistance Rate (CAR)

NORWICH – As part of the three-year rate track that was approved by the NPU Board of Commissioners in September, we have developed NPU’s Community Assistance Rate (CAR) that will provide a discounted electric rate for eligible customers in Norwich beginning on November 1, 2023. Norwich households with incomes below 60% of the State of 

NPU is storm-ready. Are you?

NORWICH – As Hurricane Season 2023 continues, and Hurricane Lee makes its way toward New England, Norwich Public Utilities (NPU) is reminding customers that being prepared for extreme weather can make a significant difference should a major storm hit our region. “While the weather has been relatively calm this summer so far, it is certainly 

NPU preparing for hurricane season

NORWICH – With hurricane season underway, Norwich Public Utilities (NPU) is preparing to respond to any severe weather that could impact electric service to its customers in the weeks and months ahead. “In New England, the weather can change quickly and dramatically, so it is critical that we are prepared to meet the needs of 

NPU issues Power Alert for Thursday, Friday this week – Utility urges voluntary energy conservation measures for the next two days

Norwich – As excessive heat and humidity continues in large sections of the country and across Connecticut, Norwich Public Utilities (NPU) has issued a Power Alert and encourages customers to voluntarily conserve energy for the next two days. “Today and tomorrow are going to be extremely warm so we’re asking customers to be mindful about how 

NPU to Conduct Mandatory Inspection of Natural Gas Meters

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NORWICH – On Monday, April 24, 2023 Norwich Public Utilities (NPU) will begin its annual process of undertaking the federally mandated safety inspections of customer natural gas service lines and meters. NPU has hired Precision Pipeline Solutions (PPS) to complete this survey.  All inspectors will have proper identification badges with the NPU and PPS logos as