Rate Communications

In 2023, Norwich Public Utilities (NPU) worked with consultants to develop a ‘Cost of Service Study’ that helps us determine what rates are necessary across our utilities to meet our expenses in order to provide safe and reliable utility services for our customers for three years. We carefully analyzed this information and developed rates for 

NPU dispatches crews to assist with ‘overwhelming’ situation in South Carolina, Georgia

NORWICH – Over the weekend, crews from Norwich Public Utilities (NPU) were dispatched to assist with power restoration in South Carolina and Georgia in the aftermath of Hurricane Helene. NPU’s mutual aid efforts are in response to request made by the Northeast Public Power Association (NEPPA) and in coordination with the American Public Power Association 

Natural gas meter replacement project

Norwich – As part of the Norwich Public Utilities (NPU) commitment to ensuring the safety and accuracy of our natural gas services, we are conducting a series of gas meter replacements in your neighborhood. This project will involve the testing and replacement of natural gas meters for approximately 150 customers. The area includes Woods Drive, 

NPU preparing for hurricane season

Extensive planning is a key to safe, effective restoration efforts NORWICH – As hurricane season for 2024 moves forward, Norwich Public Utilities (NPU) continues its extensive efforts to be prepared for severe weather that could impact electric service to its customers in the weeks and months ahead. “The likelihood of a major storm hitting our 

NPU issues second Power Alert this summer for Monday, Tuesday and Wednesday this week

Utility urges voluntary energy conservation measures for the next three days Norwich – With another stretch of challenging weather likely to impact Connecticut this week, Norwich Public Utilities (NPU) has issued its second Power Alert of 2024 and is once again encouraging its customers to be mindful of their energy use over the next three days. 

NPU issues Power Alert for Wednesday, Thursday and Friday this week

Utility urges voluntary energy conservation measures for the next three days June 18, 2024 Norwich – With very high temperatures likely along the East Coast and much of Connecticut this week, Norwich Public Utilities (NPU) has issued a Power Alert and is encouraging its customers to voluntarily conserve energy for the next three days. “We 

Norwich Public Utilities Recognized as a Reliable Public Power Provider

Norwich, CT: Norwich Public Utilities (NPU) has once again been recognized by the American Public Power Association with its Reliable Public Power Provider (RP3) in recognition of its commitment to providing dependable and safe electric service to the community. The RP3 designation highlights NPU’s excellence across four critical disciplines: reliability, safety, workforce development, and system 

NPU commits $27,034 to United Way for 2024 through successful fundraising campaign and events

NORWICH – The employees of Norwich Public Utilities (NPU) have completed another successful fundraising campaign for the United Way of Southeastern Connecticut, raising and pledging $17,328 through one-time contributions and regular payroll deductions through 2024. In addition, over the final few weeks of 2023 and to kick-off the annual campaign, NPU also organized several fundraising 

NPU provides two local organizations with $130,500 through Neighborhood Assistance Act

NORWICH – As part of the January meeting of its Board of Commissioners, Norwich Public Utilities (NPU) announced that it has contributed $130,500 to two local organizations through the State of Connecticut’s Neighborhood Assistance Act (NAA) program. The NAA is a tax credit program administered by the Connecticut Department of Revenue Services that allows businesses 

City of Norwich issues Prepare to Evacuate Notification

  Please pay close attention to this important notification from the City of Norwich. With heavy rains likely in the overnight hours of Friday, January 12 into Saturday, January 13, residents living near the Yantic River should be prepared to evacuate in the event the river begins to flood excessively. It is possible that the