Important updates:

NPU continues to offer our Community Assistance Rate for qualified customers. Norwich households with incomes below 60% of the State of Connecticut’s Median Household Income by family size would be eligible for this electric rate. To see if you qualify, reach out to our Customer Service Center. 860-887-2555

Customers who are having trouble paying their bills can contact these agencies for more information or assistance:

Norwich Human Services – 860-823-3778

TVCCA – 860-425-6681 or visit https://www.tvcca.org/energy-assistance/

Operation Fuel – 860-286-0656 or visit https://operationfuel.org/

Important Information on new NPU Rates:

New NPU rates have gone into effect as of November 1, 2024, and are available on our website. Visit the link to view and learn more. https://www.norwichpublicutilities.com/