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2,152 customers have qualified for program that provides 10% discount on electricity NORWICH – In its first year, the Community Assistance Rate (CAR) offered by Norwich Public Utilities (NPU) has saved 2,152 customers an aggregate of $309,409 on their electric bills over the past twelve months, the utility announced on Tuesday. “As an organization focused 

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NORWICH – As Connecticut and the region continue to experience abnormally low levels of rain, Norwich Public Utilities (NPU) is asking that residential and commercial customers consider making reasonable adjustments to their water use until conditions improve. “While we are not in an emergency situation, we are asking our customers to help us manage through 

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Norwich – Norwich Public Utilities (NPU) has received more than $20 million in federal grant funding from the U.S.  Department of Transportation Pipeline and Hazardous Materials Safety Administration (PHSMA) to replace aging gas lines throughout Norwich. The work to replace these lines is expected to begin in late October of this year and be completed 

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NORWICH – On Sunday, Norwich Public Utilities (NPU) responded to a request from the Orlando Utility Commission (OUC) to provide mutual aid and assist with anticipated wide-spread power outages as Hurricane Milton approaches Orlando. The response, which includes utility crews from Holyoke and Boyleston, MA, was organized by the Northeast Public Power Association (NEPPA) and 

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In 2023, Norwich Public Utilities (NPU) worked with consultants to develop a ‘Cost of Service Study’ that helps us determine what rates are necessary across our utilities to meet our expenses in order to provide safe and reliable utility services for our customers for three years. We carefully analyzed this information and developed rates for 

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