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NPU to conduct mandatory inspection of natural gas meters

News & Announcements Posted on May 26, 2022

Norwich Public Utilities (NPU) is working with TRC Companies, Inc to perform safety inspections on our natural gas meters in your neighborhood, as required by the State of Connecticut Public Utilities Regulatory Authority (PURA).  This is a mandatory safety inspection that will take only a few minutes to perform.  If we cannot complete the safety inspection in a timely manner we will be required to turn off your natural gas service.

If your natural gas meter is outside of your residence, the inspection can be completed without your assistance.  If you have an inside natural gas meter and are not home, TRC will leave a card with information on how to schedule an appointment at a convenient time.

TRC LogoAll inspectors will have proper identification badges with the NPU and TRC logos as seen to the left.  In addition, inspectors will wear a face mask and follow CDC, State, and NPU COVID-19 protocols at all times.

For more information, please contact NPU at 860-887-2555.


  1. Norwich Public Utilities Connecticut Homepage

Contact Us

  1. Customer Service Center: 
    173 North Main Street
    Norwich, CT 06360
    M-T-TH-F  8 AM – 4:30 PM
    Wed  8 AM – 5:30 PM
    Phone: 860-887-2555

  1. Business Office: 
    16 South Golden Street
    Norwich, CT 06360
    Mon – Fri 7 AM – 4:30 PM 
    Phone: 860-887-2555

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