# Reading Your Electric Meter or Gas Meter

1. Electricity usage is measured in kWh (kilowatt hours). Natural gas is measured in CCF (100’s of cubic feet). Your meter will have 4 or 5 dials. Think of the dials like number columns – the farthest right dial is the 1’s column, the second from the right is the 10’s column and so on.
2. The dials work like the odometer in your car – a hand must go around ten times to cause the hand on the dial to the left of it to go around once.
3. The dials beside each other rotate in opposite directions. Start with farthest LEFT dial.
4. If the hand is in between 2 numbers, record the number that the hand has just passed or the smaller of the 2 numbers. Make sure you are standing directly in front of the dial to get the correct reading. Also ensure that you record the numbers in the proper order- from left to right. The exception to this rule is if the hand is in between 9 and 0. In this case, record the number 9.
5. If the hand is exactly on a number, look at the dial to the right – if the hand on the right dial is on or has just passed the 0 then record the number on the left dial. If the hand on the right dial is just approaching the 0, read the lower number on the left dial, not the number that hand is actually on.
6. To record how much electricity you use, you need to take a reading again later. For example, if you read your meter 1 week later at the about the same time, you will record a new number. Simply subtract the old number from the new number to get the total kilowatt hours of power you used:

Usage = This week subtract last week = 13659-13424 = 235kWh

To find out how much that usage cost, multiply the amount of kWh by the rate per kWh.

You can use this same technique to read your gas meter.

Once your meter is read, you call in the reading to our 24-hour voice mail system at 860-823-4123.

You can read your water meter the same way you read your car’s odometer. Simply record the numbers as they appear on the meter. To calculate your usage over 1 week, record the number on the meter on the same day and same time 7 days apart. Subtract the smaller number from the larger number and this tells you the total cubic feet of water you used during that week.