NPU customers targeted by scammers


Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

Norwich Public Utilities prepared for weekend storm

With the first significant storm of 2019 expected in Connecticut over the weekend, Norwich Public Utilities (NPU) is prepared to respond to any issues that could impact the utilities’ natural gas, water, electric or wastewater services.

NPU partners with CorePlus to provide ATM to customers

Norwich Public Utilities (NPU) has partnered with CorePlus Credit Union to bring a new ATM to the Customer Service Center at 173 North Main Street, Norwich, CT.  The ATM was installed in December 2018 and is now open for use, Monday through Friday, 8:00 am to 5:00 pm.

Christopher LaRose named Acting General Manager of NPU

At a special meeting of the Norwich Public Utilities Board of Commissioners on November 15, 2018, Christopher LaRose was named Acting General Manager of NPU. Chris LaRose has been with NPU for 21 years, including the past ten years as Assistant General Manager. He’s also held the roles of Utility Engineer, Gas Division Manager, and 

New LED streetlights to save City $358,217 in annual energy costs

NPU project will lead to financial, environmental, and public safety benefits for the community With all 4,982 new LED streetlights installed, Norwich Public Utilities (NPU) has completed an important project that will save the City of Norwich $358,217 in annual energy costs. “NPU’s new LED streetlights will provide our community with financial, environmental, and public 

15 Commercial customers earn $154,145 in Q4 rebates

15 Commercial customers of NPU completed efficiency upgrades during 4th quarter 2018, earning $154,145 in rebates by investing in energy efficient upgrades and improvements. Backus Hospital continued to install LEDs throughout their campus for a total Q4 rebate of $3,100 for interior lights and $17,274 for new parking lot lights. Eastern CT Savings Bank (ECSB) 

NPU natural gas expansion, new gate stations generating $813,000 in new annual revenue for City of Norwich

The continued success of the natural gas expansion efforts of Norwich Public Utilities (NPU) is expected to generate $813,000 in new annual revenue for the City of Norwich, the company announced at its December Board meeting. “The taxpayers of Norwich demonstrated their confidence in our ability to grow our natural gas infrastructure, and clearly, NPU