NPU customers targeted by scammers


Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

NPU to upgrade natural gas infrastructure along West Thames Street

On Monday, July 23, crews from Norwich Public Utilities (NPU) will begin a project to replace nearly 2,000 feet of cast-iron natural gas piping with safer, modern piping. This work will take place along West Thames Street, from Dunham Street to Bushnell Place and should be complete by October.

NPU schedules flushing of water system for 2018

Norwich Public Utilities (NPU) will begin the annual flushing of its water system for 2018 during the week of July 9. This phase of the work is expected to be complete by August 3rd.  A second phase of hydrant flushing will be performed in the early fall. 

NPU’s new LED streetlights installed at four demonstration locations

City-wide conversion project to get underway in this summer Norwich Public Utilities (NPU) has installed 19 streetlights at four demonstration locations as its city-wide LED streetlight conversion project moves forward. Following an audit of all 5,000+ public and private streetlights in the city earlier this spring, NPU will be installing new, high efficiency streetlights across 

13 Commercial customers earn $91,910 in Q2 rebates

13 commercial customers of NPU completed 16 efficiency upgrade projects in the 2nd Quarter of 2018 and earned $91,910 in rebates by investing in energy efficient lighting, heating and cooling upgrades. The 13 projects represent a collective investment of approximately $562,000 by Norwich businesses in their buildings, properties and facilities. And in turn, these customers 

Does NPU’s 0% Loan Program work for your business?

Qualified commercial customers of NPU can secure zero percent financing for their efficiency projects, making improvements that will reduce energy costs every month. LED lighting projects are eligible for a rebate of 25% of the project costs. And here’s the best part: you pay the principle on your loan – NPU pays the interest. To 

NPU participates in State’s Emergency Planning & Preparedness Initiative

On June 20, NPU hosted and participated in the annual statewide Emergency Planning and Preparedness Initiative under the direction of the Connecticut Department of Emergency Services and Public Protection. The exercise simulated the preparation, response and recovery from a multi-day, severe weather event. The exercise included a realistic scenario of a hurricane and other severe