Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

Home About NPU Facilities & Locations

Facilities & Locations

  Emergency Calls
24 hours a day, 7 days a week

Natural Gas 860-887-7207
Electric 860-887-2555
Water 860-887-2555
Sewer 860-887-2555

 Click here for a schedule of 2013 Holiday Office Closings

Click here for a schedule of 2014 Holiday Office Closings

Customer Service Center
173 North Main Street, Norwich, CT
860-887-2555
Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M.
Services: Account and Billing Assistance, Payment Center

Directions to Customer Service Center

Business Office
16 South Golden Street, Norwich, CT
860-887-2555
Hours: Monday-Friday, 8:00 A.M. to 4:30 P.M.
Services: Administration, Business Development, Communication, Energy Efficiency, Engineering

Directions to NPU Business Office

Water Treatment Facilities
Charles W. Solomon Water Treatment Facility
Camp Moween Road, Lebanon, CT

Stony Brook Water Treatment Facility
Cherry Lane, Montville, CT

Wastewater Treatment Plant
Falls Avenue, Norwich, CT
Services: Septage disposal

Water/Wastewater LaboratoryLab
Falls Avenue, Norwich, CT 06360

 

Alternative Fueling Station (CNG & Electric)

158 North Main Street, Norwich, CT

Directions to Alt Fuel Station

For information about utilizing the NPU Alternative Fueling Station, contact 860-823-4182 during normal business hours, or 860-887-2555 after hours.  Visit Norwich Clean Cities website for more information about NPU's alternative fuel program.

Outages/Emergencies

Electric, Sewer, Water: 860-887-2555
Natural Gas: 860-887-7207
Report Utility Issue

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