Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

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Winter 2018

NPU Mutual Aid Efforts in Puerto Rico


NPU Mutual Aid Efforts in Puerto Rico

Norwich Public Utilities (NPU) has dispatched the first of what will be a rotation of two-man line crews to Puerto Rico as part of an industry-wide effort to assist with power restoration for an island that was devastated by Hurricanes Irma and Maria over a two-week period last September.

NPU is participating as a member of the American Public Power Association, which is supporting the Puerto Rico Electric Power Authority (PREPA) in the restoration effort along with other mainland utilities and the federal government.

“Whenever NPU has the capacity and the ability to provide mutual aid to another utility and to help thousands of people in need, we will,” said John Bilda, General Manager of NPU. “We are proud to provide support to the residents of Puerto Rico during this unprecedented time.” 




Norwich Public Utilities is an economic engine for Norwich region

Norwich Public Utilities (NPU) has always done well when evaluated by typical metrics for a utility company. Our rates are often lower and always competitive with investor-owned utilities; exceptional storm response is a point of pride within the organization, and our customer service is available to Norwich residents every minute of every day of the year.


NPU efficiency programs provide commercial customers with more than $900,000 in benefits in 2017

Strong results from NPU efficiency programs include $598,408 in rebates, $303,900 in savings going forward.

In 2017, more than 50 commercial customers of Norwich Public Utilities earned $598,408 in rebates for investing in energy-efficient products and equipment. And in addition, these customers will save $303,900 in energy costs over the lifetime of the improvements they have made in their facilities.


NPU employees raise $6,000 to support families of co-workers in Puerto Rico

Five employees of Norwich Public Utilities (NPU) have immediate family members in Puerto Rico whose lives have been turned upside down since Hurricane Maria hit the island on September 20, 2017.


NPU provides mutual aid to US Virgin Islands


A number of Norwich Public Utilities (NPU) linemen were dispatched assist with mutual aid efforts in the US Virgin Islands between the end of October and mid-December under the supervision of the Northeast Public Power Association (NEPPA). Every member of the NPU Line Department was part of a two-man rotation as part of this effort, with most employees working in the USVI for about three weeks.



Is your business ready for extreme weather?

As anyone In New England will tell you, the weather around here can change quickly and dramatically, making a significant impact on your business, your employees and your customers. 



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Natural Gas: 860-887-7207
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