Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

NPU Newsroom


2/12/15 - Norwich Public Utilities (NPU) is preparing its employees and facilities for the extremely cold temperatures headed to the region later this week and urging its customers to take the necessary steps to keep their homes and businesses safe in the days ahead.

February 10, 2015 - Nine Commercial and Industrial (C&I) customers of Norwich Public Utilities (NPU) have taken advantage of the Lighting Retrofit Program and received $122,629 in rebates during the fourth quarter of 2014. For all of 2014, 28 customers, completing 33 projects throughout the year, participated in the program and earned $367,387 in rebates.

Monday, 17 November 2014 13:40

10 Tips to Save Money While Staying Warm

November 18, 2014 - As the colder weather of winter approaches, Norwich Public Utilities (NPU) is reminding customers to keep conservation in mind as energy usage for most homes will likely increase in the months ahead.


NORWICH, September 22, 2014 – Norwich Public Utilities (NPU) and the Connecticut Municipal Electric Energy Cooperative (CMEEC) announce the completion of a $9 million microgrid generation project that will bring additional backup power capabilities to the Backus Hospital and provide electricity to a number of critical facilities adjacent to the site in the event of a large-scale power outage.

 August 21, 2014 – Due to an increase in the cost of electricity purchased by Norwich Public Utilities (NPU), residential and commercial customers will see an increase in bills arriving in September. Despite this adjustment, NPU customer bills will be comparable to those paid in January, 2011.


August 21, 2014 – Norwich Public Utilities (NPU) has been honored by the American Public Gas Association (APGA) with two awards recognizing excellence in operations and digital marketing. APGA is the leading advocate for publicly-owned natural gas distribution systems and is committed to education, safety, awareness, performance and competitiveness.

Thursday, 03 July 2014 16:04

Water Distribution System Maintenance

 Norwich Public Utilities (NPU) has contracted with Wachs Water Services to service water main valves in the water distribution system. This work is part of necessary ongoing annual maintenance required to ensure the integrity of our water distribution system. Water main valves are used to isolate sections of a water main during a break as well as to regulate water pressure.

Thursday, 03 July 2014 15:26

Natural Gas Distribution Survey


July 3, 2014 - Norwich Public Utilities has completed the Mobile Survey/Patrol and has started the Business District / Public Building Walking Survey.

April 25, 2014- Norwich Public Utilities has contracted with Precision Pipeline Solutions (PPS) to conduct its annual mobile natural gas main survey and patrol. PPS staff will be driving a grey Chevrolet Colorado pick-up truck with a New York license plate. The truck is equipped with signage identifying it from PPS, it is marked as a survey vehicle (on the rear of the vehicle) and it will be labeled as a contractor working for NPU. The driver will also have a badge available identifying him as a contractor working for NPU.

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Electric, Sewer, Water: 860-887-2555
Natural Gas: 860-887-7207
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