Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

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Day encourages and promotes individual, community responsibility for dam safety

Norwich Public Utilities (NPU) will mark National Dam Safety Awareness Day on May 31, a date that commemorates the failure of the South Fork Dam in Jamestown, Pennsylvania in 1889. The dam failure resulted in the loss of more than 2,200 lives and was the worst dam failure in United States history.

Published in Newsroom

American Public Power Association recognizes utility for providing customers with highest degree of reliable and safe electric service

Norwich Public Utility (NPU) is among a select group of public power utilities to earn the Reliable Public Power Provider (RP3) designation from the American Public Power Association (APPA), which made the announcement on May 18.

Published in News

Routine maintenance procedure will help address recent TTHM issue

Norwich Public Utilities (NPU) has scheduled the flushing of its water system for spring, 2015. The work will begin during the week of May 11th and is expected to be complete before June 1st .

Published in News
Thursday, 30 April 2015 15:04

NPU Commissioners Approve New Utility Rates

On Tuesday, April 28, the NPU Board of Commissioners voted to approve a series of rate adjustments for customers that will take effect on July 1, 2015.

Published in News

2/17/15 – Crews from Norwich Public Utilities (NPU) responded to 70 customer issues between Friday afternoon and Tuesday morning, addressing a range of issues attributed to the extreme cold temperatures that are expected to last through the week ahead. The vast majority of these calls, which took place around the clock, were to individual properties.

Published in News
Thursday, 12 February 2015 13:27

President's Day Closing

NPU's Business Offices and Customer Service Center will be closed on Monday, February 15, 2016 for the President's Day holiday.  Crews will be available to respond to any utiity emergency by calling 860-887-2555.

Published in Alerts


2/12/15 - Norwich Public Utilities (NPU) is preparing its employees and facilities for the extremely cold temperatures headed to the region later this week and urging its customers to take the necessary steps to keep their homes and businesses safe in the days ahead.

Published in News

February 10, 2015 - Nine Commercial and Industrial (C&I) customers of Norwich Public Utilities (NPU) have taken advantage of the Lighting Retrofit Program and received $122,629 in rebates during the fourth quarter of 2014. For all of 2014, 28 customers, completing 33 projects throughout the year, participated in the program and earned $367,387 in rebates.

Published in News
Monday, 17 November 2014 13:40

10 Tips to Save Money While Staying Warm

November 18, 2014 - As the colder weather of winter approaches, Norwich Public Utilities (NPU) is reminding customers to keep conservation in mind as energy usage for most homes will likely increase in the months ahead.

Published in News


NORWICH, September 22, 2014 – Norwich Public Utilities (NPU) and the Connecticut Municipal Electric Energy Cooperative (CMEEC) announce the completion of a $9 million microgrid generation project that will bring additional backup power capabilities to the Backus Hospital and provide electricity to a number of critical facilities adjacent to the site in the event of a large-scale power outage.

Published in News
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Electric, Sewer, Water: 860-887-2555
Natural Gas: 860-887-7207
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