Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

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NPU Newsroom

 

In response to extremely warm and humid weather that is impacting Connecticut this week, Norwich Public Utilities (NPU) has issued a Power Alert, effective between 1:00 pm and 6:00 pm on Thursday, July 20, 2017.

Published in Alerts

 

Norwich Public Utilities (NPU) will begin the annual flushing of its water system for 2017 during the week of June 26. This work is expected to be complete before August 1st.

Published in News

 Norwich Public Utilities (NPU) has launched a new online billing and payment service through Invoice Cloud, offering its customers greater ease and flexibility to view and pay their utility bills each month.

Published in News

Norwich Public Utilities (NPU) will install the piping and infrastructure for an underground natural gas regulating station at the intersection of Broadway and Chestnut Street in Downtown Norwich to improve its overall system reliability. 

The construction will take place between 7:00 pm and 5:00 am, beginning on June 18 and running through Friday morning, June 23. This work has been scheduled to minimize any impact on traffic Downtown and will not require any roads to be closed. 

Published in News
Thursday, 25 May 2017 10:54

Important Online Bill Pay Update

NPU’s online bill pay system will be off line on Sunday, May 28, 2017 from 2:00 am to 6:00 am for routine maintenance. During this time, we will be unable to process online payments.

We apologize for this inconvenience and appreciate your patience. 

Published in Alerts

 

Norwich Public Utilities marks Earth Day 2017 (April 22) by renewing its commitment to Alternative Fuel Vehicles (AFVs) and releasing the results of the Norwich Clean Cities program for 2016.

Published in News
Tuesday, 18 April 2017 13:35

NPU customers targeted by scammers

Norwich Public Utilities (NPU) is warning customers to be on guard from phone scammers who are identifying themselves as working with or on behalf of the utility. NPU has received reports from numerous customers who have been contacted by individuals posing as legitimate vendors.

The scammers are trying to collect on past-due bills and threatening to shut off service unless a credit card payment is made through a third party provider within an hour.

Published in Alerts

 

Norwich Public Utilities (NPU) is making sure the necessary employees, equipment and materials are in place ahead of the blizzard expected to hit the region throughout the day on Tuesday. With high winds more than a foot of snow possible, NPU has been preparing for a significant weather event throughout the day on Monday.

Published in Alerts

 

Norwich Public Utilities (NPU) has awarded the Norwich Historical Society with $38,951 to support efforts to restore the East District Schoolhouse on Washington Street in Norwichtown.

Published in News
Wednesday, 09 November 2016 08:48

NPU successfully completes water testing program

Norwich Public Utilities (NPU) has successfully completed a comprehensive water testing program that confirms that its water quality is well within the federal and state standards for both copper and lead.

Published in News

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