Norwich Public Utilities

Pay or View Bills

Norwich Public Utilities is excited to offer residents an easy and convenient method to view and pay their Electric, Gas, Water and Sewer use bills online.

Now accepting PayPal products and Venmo!


Pay by Phone - Make a payment (credit card or e-check) by phone 24/7 with our automated phone service by calling (860) 887-2555.

Important Notice
  • New rates take effect for all electric, natural gas, and
    sewer customers November 1, 2021. For more details visit
    norwichpublicutilities.com.
  • To view the NPU 2020 Water Quality Report, click here

Pay by Text - Get text notifications about your bills and have the option to make a payment through text message using your default payment method. Sign up within your account or when making an online payment. To learn more, click here to watch an overview or click here to learn how to register.

Please consider making a donation to Operation Fuel. Your support will provide energy assistance grants to lower to moderate income households, the elderly, and the disabled who are struggling with the cost of electric and gas utilities and deliverable fuels. To donate, visit www.operationfuel.org.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.