Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

Home Community Matters Newsroom Alerts NPU preparing for arrival of Tuesday's blizzard
Monday, 13 March 2017 14:49

NPU preparing for arrival of Tuesday's blizzard


Norwich Public Utilities (NPU) is making sure the necessary employees, equipment and materials are in place ahead of the blizzard expected to hit the region throughout the day on Tuesday. With high winds more than a foot of snow possible, NPU has been preparing for a significant weather event throughout the day on Monday.

“We can’t control the weather but we can control how well we prepare for its impact,” said John Bilda, General Manager of NPU. “The most important part of any storm response is preparation and the critical steps we are taking today are for the benefit our customers during the course of this blizzard.”

NPU held its first pre-storm meeting of its senior leadership group on Monday morning to review the most recent weather forecast, implement its Emergency and Storm Response plans and to discuss operations, logistics, scheduling and staffing for the next 48-72 hours.

A strong emphasis has been placed on safety, with NPU crews to utilize only vehicles that have GPS tracking system when responding to service or emergency calls during the blizzard.

As part of this morning’s meeting, NPU took a number of steps in advance of tomorrow’s storm:

  • Throughout the day on Monday, NPU is fueling and stocking all of its vehicles; all necessary equipment and supplies are being confirmed.
  • Schedules for 10+ departments are being finalized for the next 72 hours across all NPU facilities.
  •  NPU’s Customer Service Center on North Main Street will be closed to walk-in customers on Tuesday, March 14; NPU will continue to manage customer phone calls through normal business hours.
  • Two additional tree crews (contractors) will be available to NPU for the duration of the storm.
  • NPU will activate its Emergency Operations Center (EOC) on Tuesday morning.

Non-essential NPU employees have been encouraged to stay home on Tuesday, utilizing sick or vacation time. 

·         During the blizzard, NPU crews will only respond to:

o   Odor of gas calls

o   Carbon monoxide calls

o   Wires down

o   Any life-critical emergency

NPU will provide regular updates throughout the day on Tuesday and throughout the duration of the storm.

Read 2278 times Last modified on Monday, 13 March 2017 15:08


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