NPU partners with CorePlus to provide ATM to customers

Norwich Public Utilities (NPU) has partnered with CorePlus Credit Union to bring a new ATM to the Customer Service Center at 173 North Main Street, Norwich, CT.  The ATM was installed in December 2018 and is now open for use, Monday through Friday, 8:00 am to 5:00 pm.

AMI Meter Installations

Starting the week of October 15, 2018, three employees from Vanguard Utility Services will be continuing the deployment of automated metering infrastructure, better known as AMI meters, for water and electric customers.  They will start with water meters.

Mobile Gas Main and Services Survey

Norwich Public Utilities has contracted with Precision Pipeline Solutions (PPS) to conduct its annual mobile natural gas main survey and patrol.

Text-to-Pay

Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.

Consent Agreement

NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water.  Read more here.