NPU breaks ground on emergency interconnection water project for Sprague

May 14, 2019 – Norwich Public Utilities (NPU) hosted a groundbreaking ceremony to mark the start of construction for an emergency interconnection water line that will serve the Town of Sprague. The unique partnership provides NPU with additional state resources while allowing Sprague to avoid the cost of installing the water line on its own.

2018 Water Quality Report

The 2018 Water Quality Report is available.  To view the report, click here.  Copies can be requested by calling NPU at 860-887-2555 or by email at communitymatters@npumail.com.

NPU partners with CorePlus to provide ATM to customers

Norwich Public Utilities (NPU) has partnered with CorePlus Credit Union to bring a new ATM to the Customer Service Center at 173 North Main Street, Norwich, CT.  The ATM was installed in December 2018 and is now open for use, Monday through Friday, 8:00 am to 5:00 pm.

Text-to-Pay

Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.

Consent Agreement

NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water.  Read more here.