New LED streetlights to save City $358,217 in annual energy costs

With nearly all 4,982 new LED streetlights installed, Norwich Public Utilities (NPU) held a public hearing on Tuesday evening to discuss proposed new rates for public and private streetlights that are projected to save the City of Norwich $358,217 in annual energy costs.

Holiday Decorating Safety

Before you and your family decorate your home or business this season, please keep safety in mind. Click here to view holiday safety tips.

AMI Meter Installations

Starting the week of October 15, 2018, three employees from Vanguard Utility Services will be continuing the deployment of automated metering infrastructure, better known as AMI meters, for water and electric customers.  They will start with water meters.

Mobile Gas Main and Services Survey

Norwich Public Utilities has contracted with Precision Pipeline Solutions (PPS) to conduct its annual mobile natural gas main survey and patrol.


Norwich Public Utilities (NPU) customers now have the option of paying their bills via text message, the latest effort to increase the efficiency and convenience in the utility’s payment process.

Consent Agreement

NPU has entered into a Consent Agreement with the CT Department of Public Health (DPH) to address disinfection by product levels in our water.  Read more here.